Tranquil IT Forum

Hello,

I don't think this is a serious issue, but when I type a PC's ID number in the search bar and the PC is connected, it doesn't appear. However, if I leave it blank
and search for it in the list of machines, it's visible. Furthermore, the "Edit machine" option is grayed out, as are the "Check for updates" and "Run installations" options.
I've even shut down the console and restarted my virtual machine, but the problem persists.

Hello,
Could you please send us screenshots showing this behavior?
Best regards,
Bertrand

Hello,

if I don't enter the PC number, I can find it in the console, it's properly connected, and everything is active.
But if I enter it in the search bar, it doesn't see it, and all three options are greyed out.

Hello Catherine,

I think that in the search criteria, you should check the "All" box.
In your screenshot, the "Machine" box is not checked.

Hello,

thank you so much, I knew it wasn't anything serious,

I hadn't paid any attention to it at all.

Have a lovely day and a good weekend!