Webex Package
Published: July 10, 2026 - 4:44 PM
Good morning,
I'm trying to create a package to deploy Cisco Webex on my workstations.
It works in my test environment.
On one machine, I consistently get this error:
Any ideas? Thank you so much for your help
I'm trying to create a package to deploy Cisco Webex on my workstations.
It works in my test environment.
On one machine, I consistently get this error:
Code: Select all
installing: Webex.msi
Installing: Webex.msi (44.7.0.30285)
Waiting for key: {3F9B1AB5-2521-521E-8703-87D71A454DD7} to appear in Windows registry
Traceback (most recent call last):
File "C:\Program Files (x86)\wapt\common.py", line 4510, in install_wapt
exitstatus = setup.install()
File "C:\WINDOWS\TEMP\wapttcihpwwk\setup.py", line 16, in install
File "C:\Program Files (x86)\wapt\common.py", line 4427, in new_func
return func(*args, **kwargs)
File "C:\Program Files (x86)\wapt\setuphelpers_windows.py", line 1666, in install_msi_if_needed
error('MSI %s has been installed but the %s can not be found' % (msi,searchparam))
File "C:\Program Files (x86)\wapt\waptutils.py", line 2093, in error
raise EWaptSetupException('Fatal error : %s' % reason)
waptutils.EWaptSetupException: Fatal error : MSI Webex.msi has been installed but the key {3F9B1AB5-2521-521E-8703-87D71A454DD7} can not be found
EWaptSetupException: Fatal error : MSI Webex.msi has been installed but the key {3F9B1AB5-2521-521E-8703-87D71A454DD7} can not be found