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Message "Server Error"

Published: September 28, 2016 - 09:31
by jld-68
Hello,
I just configured a brand new version of WAPT on about a hundred workstations and I'm encountering an error message on some machines. When I try to install new packages on a few workstations, I get the following error message (on the server): "The upgrade could not be started: server error."
I haven't (yet) found any common factor among the machines that are refusing the upgrade... knowing that all the workstations are recent (less than a year old) and all run Windows 7 Pro.
For your information, I've already tried reinstalling the client on the affected machines... no change.
Any help would be greatly appreciated!

Thanks in advance

Best regards,
JL

Re: Message "Server Error"

Published: September 29, 2016 - 12:57 PM
by fludo67
Hello,

without more detailed logs, it's difficult to truly pinpoint the problem.
Among the client errors, could you be seeing an invalid signature issue?
Have you considered integrating the server certificate into your client update?

Re: Message "Server Error"

Published: September 29, 2016 - 6:54 PM
by Floflobel
Hello,

After searching for the problem for several months, I finally found the source of the issue.
I suggest you read my post and see if it's the same case as mine: viewtopic.php?f=13&t=523

Feel free to post the logs located in C:\wapt\log

. Regards,