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Unreachable Positions

Published: July 17, 2017 - 1:42 PM
by MDM-SI
Hello,

we installed the WAPT server on a Windows machine and started deploying agents, both manually and via Group Policy.

In the administration console, we see our workstations contacting the server, but they are all showing as "Unreachable".
Having previously installed an older version in a test environment, I don't recall encountering this problem or needing to manually open a port, etc. (I've checked these settings on both the server and clients, and I don't think the issue lies there).

I should mention that localhost:8088 is working, and I can connect to the server from the workstations using the command line.

WAPT version: 1.3.12.15.

PS: I no longer see the waptupdate (or waptupgrade, I can't remember) package in the main repository. Is this normal?

Re: Unreachable Posts

Published: July 17, 2017 - 4:03 PM
by sfonteneau
Hello

, have you tried one of the solutions listed in the documentation:
https://www.wapt.fr/fr/doc/Frequent-pro ... la-console?

Simon

Re: Unreachable Posts

Published: July 17, 2017 - 4:55 PM
by MDM-SI
I just checked the instructions and everything seems fine.

Even "Scan listening IPs" doesn't return any results.

Re: Unreachable Posts

Published: July 19, 2017 - 10:33
by MDM-SI
Hello,

after double-checking, it's the Windows firewall rule that hasn't updated: it's still using the old IP address of the previous server.
So I'm going to write a small script to remove the rules on our machines.

It's a shame that uninstalling the agent doesn't also remove this rule, but oh well, now we know, we can manage it.

Re: Unreachable Posts

Published: July 19, 2017 - 7:36 PM
by sfonteneau
Actually, when the service starts, the rule isn't recreated if it already exists:

https://github.com/tranquilit/WAPT/blob ... ce.py#L452

Indeed, the IP address might not be correct if you tested a WAPT server on the same machine with a different IP address.

If you delete the rule and restart the WAPT service, you shouldn't have any more problems.

For your information, the next version won't have this kind of issue because we're using the WebSocket system.

Simon

Re: Unreachable Posts

Published: July 20, 2017 - 08:15
by MDM-SI
Indeed, everything seems to be working again. Thank you.

It's very interesting to know about future versions; it's good to see you continually improving the solution.

Re: Unreachable Posts

Published: July 24, 2017 - 08:32
by MDM-SI
In the main repository, I no longer see the waptupgrade package, which updated the agent itself.

I'm wondering if this is a bug, if the package exists but isn't visible, or if it's abnormal.

Re: Unreachable Posts

Published: July 24, 2017 - 09:50
by sfonteneau

Re: Unreachable Posts

Published: July 24, 2017 - 2:01 PM
by MDM-SI
If I understand correctly, as long as I don't recreate a custom agent, the waptupgrade package won't exist, since we don't need it?

Re: Unreachable Posts

Published: July 24, 2017 - 9:50 PM
by sfonteneau
Exactly.

WaptUpgrade will be useful to you the day you want to update Wapt.