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[SOLVED] Waptupgrade task fails to launch

Published: January 25, 2018 - 11:32 AM
by gaelds
Hello,
I've observed an issue on several Windows 7 PCs when upgrading the WAPT agent from version 1.3.13 to 1.5.15. The task is correctly added to the Task Scheduler during the installation of the WaptUpgrade package, but it doesn't start when the PC boots; it remains in a pending state. If I force the execution by clicking on the scheduled task, the installation completes successfully.

[Image links: https://image.ibb.co/f3MYob/2018_01_25_ ... md_exe.jpg
and https://image.ibb.co/iFUKTb/2018_01_25_ ... t_ches.jpg]

Re: Waptupgrade task not launching

Published: January 26, 2018 - 09:29
by dcardon
Good morning,
gaelds wrote: Jan 25, 2018 - 11:32 AM I've observed an issue on several Windows 7 PCs when upgrading the WAPT agent from 1.3.13 to 1.5.15. The task is correctly added to the Task Scheduler during the installation of the WaptUpgrade package, but it doesn't start when the PC boots; it remains in a pending state. If I force it to run by clicking on the scheduled task, the installation completes correctly.

https://image.ibb.co/f3MYob/2018_01_25_ ... md_exe.jpg
https://image.ibb.co/iFUKTb/2018_01_25_ ... t_ches.jpg
Upon closer inspection of the task, it appears to be valid for only one day. If the workstations haven't been restarted for 24 hours, the configuration prevents the upgrade from launching. This is a bug; we'll fix it (bug report Roundup). https://roundup.tranquil.it/wapt/issue903)

Denis

Re: Waptupgrade task not launching

Published: January 29, 2018 - 3:48 PM
by gaelds
Yes, it's possible that some workstations aren't started every day, especially if the task is created before the weekend. Thanks in advance for the fix!