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[RESUELTO] Error de paquete de Citrix

https://forum.tranquil.it/viewtopic.php?t=3720

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[RESUELTO] Error de paquete de Citrix

Publicado: 19 de diciembre de 2023 - 09:03
por rcharpeil
Servidor WAPT: Debian 11 / versión 2.2
Consola: Windows 10


Hola,
necesito vuestra ayuda.

El paquete 'Citrix' no se instala correctamente en solo algunas máquinas; este es el error:

Código: Seleccionar todo

Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\common.py", line 4035, in install_wapt
    exitstatus = setup.install()
  File "C:\WINDOWS\TEMP\waptfj48v7ws\setup.py", line 11, in install
  File "C:\Program Files (x86)\wapt\common.py", line 3990, in new_func
    return func(*args, **kwargs)
  File "C:\Program Files (x86)\wapt\setuphelpers_windows.py", line 1595, in install_exe_if_needed
    run(r'"%s" %s' % (exe, silentflags), accept_returncodes=accept_returncodes, timeout=timeout, pidlist=pidlist)
  File "C:\Program Files (x86)\wapt\waptutils.py", line 2123, in run
    raise CalledProcessErrorOutput(proc.returncode, cmd, ''.join(output))
waptutils.CalledProcessErrorOutput: Command '"CitrixWorkspaceApp.exe" /INCLUDESSON /ENABLE_SSON=Yes /SILENT /ALLOWADDSTORE=A /ALLOWSAVEPWD=A /STARTMENUDIR=Applications_Citrix /UseCategoryAsStartMenuPath=True STORE0="STORE_EU;https://xenappeu.republic.technologies.local/Citrix/STORE_EU/discovery;on;HR App"' returned non-zero exit status 40021.
Output:

CalledProcessErrorOutput: Command '"CitrixWorkspaceApp.exe" /INCLUDESSON /ENABLE_SSON=Yes /SILENT /ALLOWADDSTORE=A /ALLOWSAVEPWD=A /STARTMENUDIR=Applications_Citrix /UseCategoryAsStartMenuPath=True STORE0="STORE_EU;https://xenappeu.republic.technologies.local/Citrix/STORE_EU/discovery;on;HR App"' returned non-zero exit status 40021.
Output:

Saludos

Re: Error de paquete de Citrix

Publicado: 19 de diciembre de 2023 - 09:13
por rcharpeil

Código: Seleccionar todo

Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connectionpool.py", line 699, in urlopen
    httplib_response = self._make_request(
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connectionpool.py", line 382, in _make_request
    self._validate_conn(conn)
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connectionpool.py", line 1010, in _validate_conn
    conn.connect()
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connection.py", line 353, in connect
    conn = self._new_conn()
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connection.py", line 181, in _new_conn
    raise NewConnectionError(
urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPSConnection object at 0x06EB0658>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\lib\site-packages\requests\adapters.py", line 439, in send
    resp = conn.urlopen(
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connectionpool.py", line 755, in urlopen
    retries = retries.increment(
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\util\retry.py", line 574, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='debwapt.republic.technologies.local', port=443): Max retries exceeded with url: /wapt-host/0276C700-CA5F-11E4-B55D-8CDCD428740D.wapt (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x06EB0658>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\waptservice\service.py", line 1880, in run
    self.running_task.run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 656, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 1147, in _run
    self.result = self.wapt.download_packages(self.packagenames, usecache=self.usecache, printhook=self.printhook)
  File "C:\Program Files (x86)\wapt\common.py", line 5229, in download_packages
    res = self.get_repo(entry.repo).download_packages(entry,
  File "C:\Program Files (x86)\wapt\common.py", line 2557, in download_packages
    self._load_packages_index()
  File "C:\Program Files (x86)\wapt\common.py", line 2466, in _load_packages_index
    host_package = session.get(host_package_url,
  File "C:\Program Files (x86)\wapt\lib\site-packages\requests\sessions.py", line 555, in get
    return self.request('GET', url, **kwargs)
  File "C:\Program Files (x86)\wapt\lib\site-packages\requests\sessions.py", line 542, in request
    resp = self.send(prep, **send_kwargs)
  File "C:\Program Files (x86)\wapt\lib\site-packages\requests\sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "C:\Program Files (x86)\wapt\lib\site-packages\requests\adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='debwapt.republic.technologies.local', port=443): Max retries exceeded with url: /wapt-host/0276C700-CA5F-11E4-B55D-8CDCD428740D.wapt (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x06EB0658>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed'))

None : None
Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connection.py", line 169, in _new_conn
    conn = connection.create_connection(
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\util\connection.py", line 73, in create_connection
    for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
  File "socket.py", line 918, in getaddrinfo
socket.gaierror: [Errno 11001] getaddrinfo failed

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connectionpool.py", line 699, in urlopen
    httplib_response = self._make_request(
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connectionpool.py", line 382, in _make_request
    self._validate_conn(conn)
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connectionpool.py", line 1010, in _validate_conn
    conn.connect()
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connection.py", line 353, in connect
    conn = self._new_conn()
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connection.py", line 181, in _new_conn
    raise NewConnectionError(
urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPSConnection object at 0x06EB0658>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\lib\site-packages\requests\adapters.py", line 439, in send
    resp = conn.urlopen(
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\connectionpool.py", line 755, in urlopen
    retries = retries.increment(
  File "C:\Program Files (x86)\wapt\lib\site-packages\urllib3\util\retry.py", line 574, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='debwapt.republic.technologies.local', port=443): Max retries exceeded with url: /wapt-host/0276C700-CA5F-11E4-B55D-8CDCD428740D.wapt (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x06EB0658>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\waptservice\service.py", line 1880, in run
    self.running_task.run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 656, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 1147, in _run
    self.result = self.wapt.download_packages(self.packagenames, usecache=self.usecache, printhook=self.printhook)
  File "C:\Program Files (x86)\wapt\common.py", line 5229, in download_packages
    res = self.get_repo(entry.repo).download_packages(entry,
  File "C:\Program Files (x86)\wapt\common.py", line 2557, in download_packages
    self._load_packages_index()
  File "C:\Program Files (x86)\wapt\common.py", line 2466, in _load_packages_index
    host_package = session.get(host_package_url,
  File "C:\Program Files (x86)\wapt\lib\site-packages\requests\sessions.py", line 555, in get
    return self.request('GET', url, **kwargs)
  File "C:\Program Files (x86)\wapt\lib\site-packages\requests\sessions.py", line 542, in request
    resp = self.send(prep, **send_kwargs)
  File "C:\Program Files (x86)\wapt\lib\site-packages\requests\sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "C:\Program Files (x86)\wapt\lib\site-packages\requests\adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='debwapt.republic.technologies.local', port=443): Max retries exceeded with url: /wapt-host/0276C700-CA5F-11E4-B55D-8CDCD428740D.wapt (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x06EB0658>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed'))

Re: Error de paquete de Citrix

Publicado: 19 de diciembre de 2023 - 09:40
por dcardon
Hola rcharpeil,

Código: Seleccionar todo

requests.exceptions.ConnectionError: HTTPSConnectionPool(host='debwapt.republic.technologies.local', port=443): Max retries exceeded with url: /wapt-host/0276C700-CA5F-11E4-B55D-8CDCD428740D.wapt (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x06EB0658>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed'))
Como lo indica el mensaje de error (getaddrinfo falló), probablemente tengas un problema de DNS.

Atentamente,

Denis

Re: Error de paquete de Citrix

Publicado: 19 de diciembre de 2023 - 10:01
por rcharpeil
Hola Denis,
yo también pensé lo mismo, pero sí puedo acceder a la interfaz de WAPT a través de esta URL.
También puedo subir otros paquetes; acabo de probarlo.

Saludos.

Re: Error de paquete de Citrix

Publicado: 19 de diciembre de 2023 - 10:33
por dcardon
Hola rcharpeil,

bueno, el hecho de que funcione en un navegador no significa que vaya a funcionar en un script de Python para requests... Puede depender de las configuraciones de proxy de usuario, sistema o servicio, del tipo de resolución DNS (el sufijo .local puede causar problemas en Linux debido a Avahi-daemon), etc. Así que, primero, ¿funciona un comando wget/curl en la máquina como root?

Saludos,

Denis

Re: Error de paquete de Citrix

Publicado: 19 de diciembre de 2023 - 12:06 p. m.
por rcharpeil
Re,

Problema resuelto,

accedí a los registros de Citrix → C:\Program Files (x86)\Citrix\Logs\CTXReceiverInstallLogs-********\TrolleyExpress-********.log

11:05:26: Información - CApp::IsDotNetInstalled(2519) - Comprobando si .NET Framework está presente con Min Release No 528040
11:05:26: Información - CApp::IsDotNetInstalled(2543) - El requisito de .NET Framework se satisface
11:05:26: Información - CApp::IsRequireToInstallVCRedist(2556) - Comprobando si VC Redist está instalado
11:05:26: Información - CApp::IsRequireToInstallVCRedist(2561) - Se encontraron los detalles de la versión de VC Redist instalada como 14.32.31332.00, 14.32.31332.00
11:05:26: Información - CApp::IsEdgeWebView2Installed(4181) - Comprobando si Microsoft Webview2 Runtime está presente en el sistema.
11:05:26: Información - CApp::IsEdgeWebView2Installed(4202) - No se encontró ningún MS Edge Runtime existente en HKLM.
11:05:26: Información - CApp::IsEdgeWebView2Installed(4246) - Estado del entorno de ejecución de Edge en el sistema: 0
11:05:26: Error - CApp::CheckIfInstallerCanProceed(874) - No hay red, no se puede iniciar la instalación de .NET o Edge webview2
11:05:26: Información - CApp::MessageBoxSilentInstall(252) - Cuadro de mensaje silencioso (Resultado = 1) - Debe estar conectado a Internet para descargar e instalar el/los siguiente(s) paquete(s) requerido(s):
Edge Webview2 Runtime
11:05:26: Información - CApp::SetExitCode(155) - El código de salida es 40021 (llamado con 40021)
11:05:26: Error - CApp::InitInstance(1125) - Hemos tenido algún fallo, devolviendo desde el instalador.
11:05:26: Información - CApp::ExitInstance(1681) - Marcar la instalación de actualización completada en el registro.
11:05:26: Información - CApp::ExitInstance(1695) - Instalación de actualización completada marcada en el registro con el código: 2
11:05:26: Información - CApp::Remove_Reg_Uninstall(2087) - CApp::Remove_Reg_Uninstall
11:05:26: Información - CApp::ExitInstance(1723) - Código de salida = 40021

Instalación manual del
paquete webview2 Citrix.

Que tenga un buen día,
cdt
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