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[RISOLTO] Errore OSError di Windows Agent (13, 'Autorizzazione negata')

Pubblicato: 30 aprile 2020 - 16:45
di gavit
Buongiorno,

Client Windows 10 - 1909
Versione Wapt:
  • Versione del server WAPT: 1.8.1
  • Versione dell'agente WAPT: 1.8.1.6756
  • Versione di installazione WAPT: 1.8.1.6756
  • Versione di distribuzione WAPT: 1.8.1.6756
  • Stato del database: OK (1.7.6.6)
I miei nuovi agenti Windows 10 non vengono visualizzati nella console di amministrazione dopo l'aggiornamento alla versione 1.8.1.

Quando eseguo il comando `wapt-get register /S`, ottengo il seguente risultato:

Codice: Seleziona tutto

2020-04-30 16:36:11,367 CRITICAL Bad persistent dir for package WUA-All
Error when registering host against server https://sdlwapt.int.rcacloud.it: Error on server:
OSError(13, 'Permission denied')

Ecco il risultato del comando wapt-get register -ldebug:

Codice: Seleziona tutto

2020-04-30 16:18:26,059 DEBUG Default encoding : ascii
2020-04-30 16:18:26,061 DEBUG Setting encoding for stdout and stderr to cp850
2020-04-30 16:18:26,065 DEBUG Python path ['C:\\Program Files (x86)\\wapt', 'C:\\Program Files (x86)\\wapt', 'C:\\Program Files (x86)\\wapt\\python27.zip', 'C:\\Program Files (x86)\\wapt\\DLLs', 'C:\\Program Files (x86)\\wapt\\lib', 'C:\\Program Files (x86)\\wapt\\lib\\plat-win', 'C:\\Program Files (x86)\\wapt\\lib\\lib-tk', 'C:\\Program Files (x86)\\wapt', 'C:\\Program Files (x86)\\wapt\\lib\\site-packages', 'C:\\Program Files (x86)\\wapt\\lib\\site-packages\\pywin32-227-py2.7-win32.egg', 'C:\\Program Files (x86)\\wapt\\lib\\site-packages\\win32', 'C:\\Program Files (x86)\\wapt\\lib\\site-packages\\win32\\lib', 'C:\\Program Files (x86)\\wapt\\lib\\site-packages\\Pythonwin']
2020-04-30 16:18:26,066 INFO Using local waptservice configuration C:\Program Files (x86)\wapt\wapt-get.ini
2020-04-30 16:18:26,066 DEBUG Config file: C:\Program Files (x86)\wapt\wapt-get.ini
Using config file: C:\Program Files (x86)\wapt\wapt-get.ini
2020-04-30 16:18:26,071 DEBUG Thread 11484 is connecting to wapt db
2020-04-30 16:18:26,078 DEBUG Using host certificate C:\Program Files (x86)\wapt\private\rnd-c8ae2663-7034-4573-b1ee-48a0467ff58f.pem for repo global auth
2020-04-30 16:18:26,079 DEBUG Thread 11484 is connecting to wapt db
2020-04-30 16:18:26,079 DEBUG DB Start transaction
2020-04-30 16:18:26,081 DEBUG DB commit
2020-04-30 16:18:26,082 DEBUG Using host certificate C:\Program Files (x86)\wapt\private\rnd-c8ae2663-7034-4573-b1ee-48a0467ff58f.pem for repo wapt auth
2020-04-30 16:18:26,084 INFO Main repository: https://sdlwapt.int.rcacloud.it/wapt
2020-04-30 16:18:26,086 DEBUG Using host certificate C:\Program Files (x86)\wapt\private\rnd-c8ae2663-7034-4573-b1ee-48a0467ff58f.pem for repo wapt-host auth
2020-04-30 16:18:26,086 INFO User Groups:[]
2020-04-30 16:18:26,088 DEBUG WAPT base directory : C:\Program Files (x86)\wapt
2020-04-30 16:18:26,089 DEBUG Package cache dir : C:\Program Files (x86)\wapt\cache
2020-04-30 16:18:26,095 DEBUG WAPT DB Structure version;: 20190606
Registering host against server: https://sdlwapt.int.rcacloud.it
2020-04-30 16:18:26,099 DEBUG DB Start transaction
2020-04-30 16:18:26,108 DEBUG DB commit
2020-04-30 16:18:26,114 DEBUG DB Start transaction
2020-04-30 16:18:26,115 DEBUG DB commit
2020-04-30 16:18:26,121 DEBUG DB Start transaction
2020-04-30 16:18:26,121 DEBUG DB commit
2020-04-30 16:18:26,312 DEBUG DB Start transaction
2020-04-30 16:18:26,313 DEBUG DB commit
2020-04-30 16:18:26,321 DEBUG Stores cert chain check in cache
2020-04-30 16:18:26,390 INFO Run "dmidecode -q"
2020-04-30 16:18:26,398 INFO dmidecode -q command returns code 0
2020-04-30 16:18:27,910 CRITICAL Bad persistent dir for package WUA-All
2020-04-30 16:18:27,937 DEBUG Loading ssl context with cert C:\Program Files (x86)\wapt\private\rnd-c8ae2663-7034-4573-b1ee-48a0467ff58f.crt and key C:\Program Files (x86)\wapt\private\rnd-c8ae2663-7034-4573-b1ee-48a0467ff58f.pem
2020-04-30 16:18:27,944 DEBUG Starting new HTTPS connection (1): sdlwapt.int.rcacloud.it:443
2020-04-30 16:18:28,009 DEBUG https://sdlwapt.int.rcacloud.it:443 "POST /add_host HTTP/1.1" 200 104
Error when registering host against server https://sdlwapt.int.rcacloud.it: Error on server:
OSError(13, 'Permission denied')
Hai qualche idea?

Sinceramente,

Re: Windows Agent OSError(13, 'Autorizzazione negata')

Pubblicato: 30 aprile 2020 - 17:48
di eblaudy
Ciao,
hai avviato correttamente postconf.sh sul tuo server durante l'aggiornamento alla versione 1.8.1?

Re: Windows Agent OSError(13, 'Autorizzazione negata')

Pubblicato: 30 aprile 2020 - 17:49
di eblaudy
Altrimenti, puoi dirmi i permessi su /var/www/html/ssl?

Re: Windows Agent OSError(13, 'Autorizzazione negata')

Pubblicato: 4 maggio 2020 - 16:01
di gavit
Ciao,

ho riavviato opt/wapt/waptserver/scripts/postconf.sh e ora funziona.

Grazie mille per la rapida risposta.

Cordiali saluti,
Gaëtan Vittaz