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[RISOLTO] Pacchetto Office 2019 Pro

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[RISOLTO] Pacchetto Office 2019 Pro

Pubblicato: 13 novembre 2024 - 09:57
di Clafon
Versione Wapt: 2.5.5.15697 - Enterprise Edition
Sistema operativo del server: Debian 12
Sistemi operativi di destinazione: Windows 10
Amministrazione del sistema operativo: Win Server 2022

Buongiorno,
Abbiamo acquisito WAPT Entreprise solo di recente. Siamo ancora in fase di apprendimento.
Abbiamo distribuito il nostro sistema operativo utilizzando WAPT, installando il pacchetto Office 2019 Pro (file configuration.xml personalizzato con la nostra licenza). Fino a poco tempo fa, funzionava perfettamente, ma da allora abbiamo ricevuto un messaggio di errore:

  • Errore durante l'installazione iniziale:

Codice: Seleziona tutto

Erreur lors de l'installation de ['lgd-microsoft-office-2019-professional(=16.0.10415.20025-18)']: erreurs dans les paquets [[PackageRequest(package='lgd-microsoft-office-2019-professional',version=(Version('16.0.10415.20025'), 18),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('lgd-microsoft-office-2019-professional','16.0.10415.20025-18' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n    result = self.install_wapt(p.localpath,\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n    raise e\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n    exitstatus = setup.install()\n  File "C:\\Windows\\TEMP\\waptfe7ihpew\\setup.py", line 29, in install\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n    return func(*args, **kwargs)\n  File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1689, in install_exe_if_needed\n    run(r\'"%s" %s\' % (exe, silentflags), accept_returncodes=accept_returncodes, timeout=timeout, pidlist=pidlist)\n  File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 2177, in run\n    raise CalledProcessErrorOutput(proc.returncode, cmd, \'\'.join(output))\nwaptutils.CalledProcessErrorOutput: Command \'"setup.exe" /configure configuration.xml\' returned non-zero exit status 202.\nOutput:\n']]
Traceback (most recent call last):
  File "<string>", line 1943, in run
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 737, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 1341, in _run
    raise Exception(_('Error during install of {}: errors in packages {}').format(
Exception: Erreur lors de l'installation de ['lgd-microsoft-office-2019-professional(=16.0.10415.20025-18)']: erreurs dans les paquets [[PackageRequest(package='lgd-microsoft-office-2019-professional',version=(Version('16.0.10415.20025'), 18),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('lgd-microsoft-office-2019-professional','16.0.10415.20025-18' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n    result = self.install_wapt(p.localpath,\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n    raise e\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n    exitstatus = setup.install()\n  File "C:\\Windows\\TEMP\\waptfe7ihpew\\setup.py", line 29, in install\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n    return func(*args, **kwargs)\n  File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1689, in install_exe_if_needed\n    run(r\'"%s" %s\' % (exe, silentflags), accept_returncodes=accept_returncodes, timeout=timeout, pidlist=pidlist)\n  File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 2177, in run\n    raise CalledProcessErrorOutput(proc.returncode, cmd, \'\'.join(output))\nwaptutils.CalledProcessErrorOutput: Command \'"setup.exe" /configure configuration.xml\' returned non-zero exit status 202.\nOutput:\n']]

Exception: Erreur lors de l'installation de ['lgd-microsoft-office-2019-professional(=16.0.10415.20025-18)']: erreurs dans les paquets [[PackageRequest(package='lgd-microsoft-office-2019-professional',version=(Version('16.0.10415.20025'), 18),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('lgd-microsoft-office-2019-professional','16.0.10415.20025-18' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n    result = self.install_wapt(p.localpath,\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n    raise e\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n    exitstatus = setup.install()\n  File "C:\\Windows\\TEMP\\waptfe7ihpew\\setup.py", line 29, in install\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n    return func(*args, **kwargs)\n  File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1689, in install_exe_if_needed\n    run(r\'"%s" %s\' % (exe, silentflags), accept_returncodes=accept_returncodes, timeout=timeout, pidlist=pidlist)\n  File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 2177, in run\n    raise CalledProcessErrorOutput(proc.returncode, cmd, \'\'.join(output))\nwaptutils.CalledProcessErrorOutput: Command \'"setup.exe" /configure configuration.xml\' returned non-zero exit status 202.\nOutput:\n']]
Traceback (most recent call last):
  File "<string>", line 1943, in run
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 737, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 1341, in _run
    raise Exception(_('Error during install of {}: errors in packages {}').format(
Exception: Erreur lors de l'installation de ['lgd-microsoft-office-2019-professional(=16.0.10415.20025-18)']: erreurs dans les paquets [[PackageRequest(package='lgd-microsoft-office-2019-professional',version=(Version('16.0.10415.20025'), 18),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('lgd-microsoft-office-2019-professional','16.0.10415.20025-18' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n    result = self.install_wapt(p.localpath,\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n    raise e\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n    exitstatus = setup.install()\n  File "C:\\Windows\\TEMP\\waptfe7ihpew\\setup.py", line 29, in install\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n    return func(*args, **kwargs)\n  File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1689, in install_exe_if_needed\n    run(r\'"%s" %s\' % (exe, silentflags), accept_returncodes=accept_returncodes, timeout=timeout, pidlist=pidlist)\n  File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 2177, in run\n    raise CalledProcessErrorOutput(proc.returncode, cmd, \'\'.join(output))\nwaptutils.CalledProcessErrorOutput: Command \'"setup.exe" /configure configuration.xml\' returned non-zero exit status 202.\nOutput:\n']]
  • Errore durante un altro tentativo:

Codice: Seleziona tutto

Installing: setup.exe (16.0.10415.20025)
Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\common.py", line 4235, in install_wapt
    exitstatus = setup.install()
  File "C:\Windows\TEMP\wapt3tn64l92\setup.py", line 29, in install
  File "C:\Program Files (x86)\wapt\common.py", line 4165, in new_func
    return func(*args, **kwargs)
  File "C:\Program Files (x86)\wapt\setuphelpers_windows.py", line 1689, in install_exe_if_needed
    run(r'"%s" %s' % (exe, silentflags), accept_returncodes=accept_returncodes, timeout=timeout, pidlist=pidlist)
  File "C:\Program Files (x86)\wapt\waptutils.py", line 2177, in run
    raise CalledProcessErrorOutput(proc.returncode, cmd, ''.join(output))
waptutils.CalledProcessErrorOutput: Command '"setup.exe" /configure configuration.xml' returned non-zero exit status 202.
Output:

CalledProcessErrorOutput: Command '"setup.exe" /configure configuration.xml' returned non-zero exit status 202.
Output:
Avete qualche suggerimento? Grazie

Re: [RISOLTO] Pacchetto Office 2019 Pro

Pubblicato: 15 novembre 2024 - 15:55
di Clafon
Problema risolto.
Contrariamente a quanto ci era stato detto durante la formazione (o forse avevamo frainteso), non avremmo dovuto aggiungere un nostro file di configurazione XML (contenente il nostro numero di serie), ma piuttosto modificare quello incluso nel pacchetto. Altrimenti, se le nostre configurazioni differiscono da quelle presenti nel file WAPT, il computer tenterà di scaricare i file mancanti da Internet e, poiché i nostri computer non hanno accesso a Internet durante l'installazione del sistema operativo, ciò causerà il messaggio di errore menzionato in precedenza.
Grazie al supporto per averci guidato

Re: [RISOLTO] Pacchetto Office 2019 Pro

Pubblicato: 18 novembre 2024 - 08:53
di dcardon
Ciao Cédric,

grazie per il tuo feedback. Per essere più precisi, affinché il pacchetto sia veramente autonomo, la chiamata `update-package()` passata al momento della creazione del pacchetto deve essere stata eseguita con lo stesso XML che verrà utilizzato durante la distribuzione. Altrimenti, alcuni componenti non saranno stati scaricati in anticipo e dovranno quindi essere scaricati durante l'installazione. Potrebbe non essere ovvio a prima vista, ma alla fine è abbastanza logico. :-)

Cordiali saluti,

Denis
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