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problema durante l'installazione di Google Chrome

https://forum.tranquil.it/viewtopic.php?t=4138

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problema durante l'installazione di Google Chrome

Pubblicato: 10 dicembre 2024 - 11:51
di Benoit
wapt enterprise: 2.5.5.15697

Server Debian 12

Macchina a pacchetto: Win 11

Buongiorno,

Da circa tre mesi ricevo un messaggio di errore di installazione sul pacchetto Google Chrome prelevato dal repository tranquil-it.
Vorrei sottolineare che questo messaggio di errore appare solo su un PC e che viene installato correttamente su più di 200 altri PC.

Quando provo a installarlo su questo PC (che esegue Windows 10), ricevo un messaggio di errore:
Nella scheda generale:

Codice: Seleziona tutto

Installing: googlechromestandaloneenterprise64.msi
Installing: googlechromestandaloneenterprise64.msi (131.0.6778.86)
Waiting for key: {2954C506-50DF-3C89-A2FC-B1B1161F142D} to appear in Windows registry
Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\common.py", line 4235, in install_wapt
    exitstatus = setup.install()
  File "C:\WINDOWS\TEMP\wapty01zd4pc\setup.py", line 49, in install
  File "C:\Program Files (x86)\wapt\common.py", line 4165, in new_func
    return func(*args, **kwargs)
  File "C:\Program Files (x86)\wapt\setuphelpers_windows.py", line 1612, in install_msi_if_needed
    error('MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s' % (msi, searchparam , min_version))
  File "C:\Program Files (x86)\wapt\waptutils.py", line 1957, in error
    raise EWaptSetupException('Fatal error : %s' % reason)
waptutils.EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86

EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86
Nella scheda attività:

Codice: Seleziona tutto

Installing: googlechromestandaloneenterprise64.msi
Installing: googlechromestandaloneenterprise64.msi (131.0.6778.86)
Waiting for key: {2954C506-50DF-3C89-A2FC-B1B1161F142D} to appear in Windows registry
Erreur lors de l'installation de ['enit-chrome(=131.0.6778.86-44)']: erreurs dans les paquets [[PackageRequest(package='enit-chrome',version=(Version('131.0.6778.86'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('enit-chrome','131.0.6778.86-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n    result = self.install_wapt(p.localpath,\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n    raise e\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n    exitstatus = setup.install()\n  File "C:\\WINDOWS\\TEMP\\waptgtuo9y4y\\setup.py", line 49, in install\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n    return func(*args, **kwargs)\n  File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n    error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n  File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 1957, in error\n    raise EWaptSetupException(\'Fatal error : %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86\n']]
Traceback (most recent call last):
  File "<string>", line 1943, in run
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 737, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 1341, in _run
    raise Exception(_('Error during install of {}: errors in packages {}').format(
Exception: Erreur lors de l'installation de ['enit-chrome(=131.0.6778.86-44)']: erreurs dans les paquets [[PackageRequest(package='enit-chrome',version=(Version('131.0.6778.86'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('enit-chrome','131.0.6778.86-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n    result = self.install_wapt(p.localpath,\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n    raise e\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n    exitstatus = setup.install()\n  File "C:\\WINDOWS\\TEMP\\waptgtuo9y4y\\setup.py", line 49, in install\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n    return func(*args, **kwargs)\n  File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n    error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n  File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 1957, in error\n    raise EWaptSetupException(\'Fatal error : %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86\n']]

Exception: Erreur lors de l'installation de ['enit-chrome(=131.0.6778.86-44)']: erreurs dans les paquets [[PackageRequest(package='enit-chrome',version=(Version('131.0.6778.86'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('enit-chrome','131.0.6778.86-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n    result = self.install_wapt(p.localpath,\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n    raise e\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n    exitstatus = setup.install()\n  File "C:\\WINDOWS\\TEMP\\waptgtuo9y4y\\setup.py", line 49, in install\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n    return func(*args, **kwargs)\n  File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n    error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n  File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 1957, in error\n    raise EWaptSetupException(\'Fatal error : %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86\n']]
Traceback (most recent call last):
  File "<string>", line 1943, in run
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 737, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 1341, in _run
    raise Exception(_('Error during install of {}: errors in packages {}').format(
Exception: Erreur lors de l'installation de ['enit-chrome(=131.0.6778.86-44)']: erreurs dans les paquets [[PackageRequest(package='enit-chrome',version=(Version('131.0.6778.86'), 44),architectures=['x64'],locales=['fr'],maturities=['PROD'],tags=['windows-10', 'win-10', 'w-10', 'windows10', 'win10', 'w10', 'windows', 'win', 'w'],min_os_version=Version('10.0.19045'),max_os_version=Version('10.0.19045')), PackageEntry('enit-chrome','131.0.6778.86-44' architecture='x64',maturity='PROD',target_os='windows'), 'Traceback (most recent call last):\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 5348, in install\n    result = self.install_wapt(p.localpath,\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4328, in install_wapt\n    raise e\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4235, in install_wapt\n    exitstatus = setup.install()\n  File "C:\\WINDOWS\\TEMP\\waptgtuo9y4y\\setup.py", line 49, in install\n  File "C:\\Program Files (x86)\\wapt\\common.py", line 4165, in new_func\n    return func(*args, **kwargs)\n  File "C:\\Program Files (x86)\\wapt\\setuphelpers_windows.py", line 1612, in install_msi_if_needed\n    error(\'MSI %s has been executed and %s has been found in the registry, but version in registry does not match requirements of min_version=%s\' % (msi, searchparam , min_version))\n  File "C:\\Program Files (x86)\\wapt\\waptutils.py", line 1957, in error\n    raise EWaptSetupException(\'Fatal error : %s\' % reason)\nwaptutils.EWaptSetupException: Fatal error : MSI googlechromestandaloneenterprise64.msi has been executed and key {2954C506-50DF-3C89-A2FC-B1B1161F142D} has been found in the registry, but version in registry does not match requirements of min_version=131.0.6778.86\n']]
Ho eseguito i seguenti test per risolvere il problema, ma senza successo:
1) Ho disinstallato manualmente Google Chrome e poi l'ho reinstallato tramite Wapt: risultato: Chrome si installa correttamente, ma continuo ad avere l'errore di dipendenza.
2) Ho disinstallato Chrome con Revo Uninstaller (rimuovendo tutte le chiavi di registro): stesso risultato
3) Ho disinstallato Chrome, rimosso la dipendenza da Google Chrome dalla console, eseguito un aggiornamento e poi provato a reinstallare Chrome. Il risultato è che, dopo l'aggiornamento, il PC mostra correttamente lo stato OK; tuttavia, quando provo a installare Chrome, ricevo il messaggio di errore sopra riportato e l'installazione di Chrome tramite Wapt non funziona più.
Sono comunque riuscito a installare Chrome senza passare da Wapt.

ps: il PC è stato riavviato tra ogni passaggio.

L'utente ha un software industriale complicato da configurare; vorrei evitare la fase di formattazione.

Hai qualche idea su come potrei risolvere il problema?

Grazie in anticipo.
Sinceramente,
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