Bonjour,
petite update :
j'ai réussi à lancer la commande de désinstallation grâce à la commande suivante :
Code : Tout sélectionner
def uninstall():
print('Bitdender Gravity Zone : desinstallation en cours...')
uninstallstring=r'"C:\Program Files\Bitdefender\BitdefenderUninstall\Best_uninstallTool.exe" "/bdparams" "/password=monpassword"'
run(uninstallstring,timeout=2000,accept_returncodes=[1641,3010,0])
print('Nettoyage des fichiers de desinstallation.')
remove_file(makepath(programfiles,'Bitdefender','BitdefenderUninstall','Best_uninstallTool.exe'))
print('Suppression du dossier.')
if dir_is_empty(makepath(programfiles,'Bitdefender','BitdefenderUninstall')):
remove_tree(makepath(programfiles,'Bitdefender','BitdefenderUninstall'))
print('Bitdefender Gravity Zone : Desinstallation complete')
Petit souci par contre , la commande run ne se termine pas , et j’obtiens l'erreur :
Code : Tout sélectionner
2021-06-24 11:38:12,991 [waptcore ] CRITICAL Fatal error in uninstall function: TimeoutExpired: Command '"C:\Program Files\Bitdefender\BitdefenderUninstall\Best_uninstallTool.exe" "/bdparams" "/password=monpassword"' timed out after 2000 seconds with output '''':
Traceback (most recent call last):
File "C:\Program Files (x86)\wapt\waptpackage.py", line 2928, in call_setup_hook
hookdata = hook_func()
File "<string>", line 27, in uninstall
File "C:\Program Files (x86)\wapt\common.py", line 3705, in run
return ensure_unicode(setuphelpers.run(*arg, **args))
File "C:\Program Files (x86)\wapt\setuphelpers_windows.py", line 4014, in run
raise TimeoutExpired(cmd, ''.join(output), timeout)
waptutils.TimeoutExpired: Command '"C:\Program Files\Bitdefender\BitdefenderUninstall\Best_uninstallTool.exe" "/bdparams" "/password=monpassword"' timed out after 2000 seconds with output ''''
Pourquoi ne passe-t-il pas sur la suppression du dossier et fichier? J'ai lancé la commande en ligne de commande directement sur la machine et cela fonctionne bien.
sur le log de mon logiciel c'est pourtant ok :
Code : Tout sélectionner
2021-06-24 11:04:54.928 007524 [uninstalltoo] [ TRACE] [ryUt::TelemetryApp::AddUtVersion] -> UninstallTool::TelemetryUt::TelemetryApp::AddUtVersion()
2021-06-24 11:04:54.930 007524 [uninstalltoo] [ TRACE] [tryApp::GetProductVersionFromXml] -> UninstallTool::TelemetryUt::TelemetryApp::GetProductVersionFromXml()
2021-06-24 11:04:54.930 007524 [uninstalltoo] [ TRACE] [tryApp::GetProductVersionFromXml] <- UninstallTool::TelemetryUt::TelemetryApp::GetProductVersionFromXml() [0]
2021-06-24 11:04:54.930 007524 [uninstalltoo] [ TRACE] [ryUt::TelemetryApp::AddUtVersion] <- UninstallTool::TelemetryUt::TelemetryApp::AddUtVersion() [31]
2021-06-24 11:04:54.931 007524 [uninstalltoo] [ TRACE] [tryApp::AddTelemetryCommonFields] -> UninstallTool::TelemetryUt::TelemetryApp::AddTelemetryCommonFields()
2021-06-24 11:04:54.931 007524 [uninstalltoo] [ TRACE] [TelemetryApp::GetStrValueFromKey] -> UninstallTool::TelemetryUt::TelemetryApp::GetStrValueFromKey()
2021-06-24 11:04:54.931 007524 [uninstalltoo] [ TRACE] [TelemetryApp::GetStrValueFromKey] <- UninstallTool::TelemetryUt::TelemetryApp::GetStrValueFromKey() [0]
2021-06-24 11:04:54.931 007524 [uninstalltoo] [ TRACE] [tryApp::GetProductVersionFromXml] -> UninstallTool::TelemetryUt::TelemetryApp::GetProductVersionFromXml()
2021-06-24 11:04:54.931 007524 [uninstalltoo] [ TRACE] [tryApp::GetProductVersionFromXml] <- UninstallTool::TelemetryUt::TelemetryApp::GetProductVersionFromXml() [0]
2021-06-24 11:04:54.931 007524 [uninstalltoo] [ TRACE] [tryApp::GetVarsFromServConfigXml] -> UninstallTool::TelemetryUt::TelemetryApp::GetVarsFromServConfigXml()
2021-06-24 11:04:54.933 007524 [uninstalltoo] [ TRACE] [tryApp::GetVarsFromServConfigXml] <- UninstallTool::TelemetryUt::TelemetryApp::GetVarsFromServConfigXml() [0]
2021-06-24 11:04:54.933 007524 [uninstalltoo] [ TRACE] [TelemetryApp::GetStrValueFromKey] -> UninstallTool::TelemetryUt::TelemetryApp::GetStrValueFromKey()
2021-06-24 11:04:54.933 007524 [uninstalltoo] [ TRACE] [TelemetryApp::GetStrValueFromKey] <- UninstallTool::TelemetryUt::TelemetryApp::GetStrValueFromKey() [0]
2021-06-24 11:04:54.933 007524 [uninstalltoo] [ TRACE] [tryApp::AddTelemetryCommonFields] <- UninstallTool::TelemetryUt::TelemetryApp::AddTelemetryCommonFields() [0]
2021-06-24 11:04:54.933 007524 [uninstalltoo] [ TRACE] [ UninstallToolApp::GetVendorInfo] -> UninstallToolApp::GetVendorInfo()
2021-06-24 11:04:54.933 007524 [UninstallLib] [ TRACE] [ Uninstaller::GetVendorInfo] -> Uninstaller::GetVendorInfo()
2021-06-24 11:04:54.942 007524 [UninstallLib] [ TRACE] [ Uninstaller::GetVendorInfo] <- Uninstaller::GetVendorInfo() [0]
2021-06-24 11:04:54.942 007524 [uninstalltoo] [ TRACE] [ UninstallToolApp::GetVendorInfo] <- UninstallToolApp::GetVendorInfo() [0]
2021-06-24 11:04:54.942 007524 [uninstalltoo] [ TRACE] [etryUt::TelemetryApp::AddOptions] -> UninstallTool::TelemetryUt::TelemetryApp::AddOptions()
2021-06-24 11:04:54.943 007524 [uninstalltoo] [ TRACE] [etryUt::TelemetryApp::AddOptions] <- UninstallTool::TelemetryUt::TelemetryApp::AddOptions() [0]
2021-06-24 11:04:54.944 007524 [uninstalltoo] [ INFO] [ UninstallToolApp::ParseCmdLine] Parent process command line: C:\Program Files\Bitdefender\BitdefenderUninstall\Best_uninstallTool.exe /bdparams /password=monpassword
2021-06-24 11:04:54.944 007524 [uninstalltoo] [ TRACE] [ UninstallToolApp::ParseCmdLine] -> UninstallToolApp::ParseCmdLine()
2021-06-24 11:04:54.944 007524 [uninstalltoo] [ WARNING] [ UninstallToolApp::ParseCmdLine] user command line: "C:\Windows\TEMP\RarSFX5\uninstalltool.exe"
2021-06-24 11:04:54.944 007524 [uninstalltoo] [ INFO] [ UninstallToolApp::ParseCmdLine] command: bdparams forceall password
2021-06-24 11:04:54.944 007524 [uninstalltoo] [ TRACE] [ UninstallToolApp::ParseCmdLine] <- UninstallToolApp::ParseCmdLine() [0]
2021-06-24 11:04:54.945 007524 [uninstalltoo] [ TRACE] [lToolApp::CallProductUninstaller] -> UninstallToolApp::CallProductUninstaller()
2021-06-24 11:04:54.945 007524 [uninstalltoo] [ TRACE] [ninstallToolApp::GetRegistryInfo] -> UninstallToolApp::GetRegistryInfo()
2021-06-24 11:04:54.955 007524 [uninstalltoo] [ TRACE] [ninstallToolApp::GetRegistryInfo] <- UninstallToolApp::GetRegistryInfo() [17]
2021-06-24 11:06:14.123 007524 [uninstalltoo] [ INFO] [lToolApp::CallProductUninstaller] Uninstall finished successfully.
2021-06-24 11:06:14.124 007524 [uninstalltoo] [ TRACE] [lToolApp::CallProductUninstaller] <- UninstallToolApp::CallProductUninstaller() [79187]
2021-06-24 11:06:14.127 007524 [uninstalltoo] [ TRACE] [TelemetryApp::SendTelemetryEvent] -> UninstallTool::TelemetryUt::TelemetryApp::SendTelemetryEvent()
2021-06-24 11:06:14.127 007524 [uninstalltoo] [ TRACE] [TelemetryApp::SendTelemetryEvent] Dumped telemetry event data: {"anon_id":"242D4D56-1F91-2586-FD78-3B77EC891074-000C29891074","bd_display_name":"Bitdefender Endpoint Security Tools","bd_locale":"fr-FR","bd_product_version":"7.1.2.33","event_name":"m_tool_ran","event_version":"1.0","exit_code":0,"exit_reason":"success","options":["password"],"sensor_class":"com.bitdefender.epswin","sensor_name":"com.bitdefender.epswin","tool":"uninstallTool","tool_version":"7.1.2.33"}
2021-06-24 11:06:14.230 007524 [uninstalltoo] [ INFO] [ls::ExtractEcReportInfoFromEvent] Warning: event_time field not specified. Fallback to current time [value = 1624525574230]
2021-06-24 11:06:14.230 007524 [uninstalltoo] [ TRACE] [s::TranslateJsonValueToBdecEvent] -> TelemetryUtils::TranslateJsonValueToBdecEvent()
2021-06-24 11:06:14.230 007524 [uninstalltoo] [ INFO] [cEventWrapper::~BdecEventWrapper] GetEventTextA = 0
2021-06-24 11:06:14.231 007524 [uninstalltoo] [ INFO] [cEventWrapper::~BdecEventWrapper] Event [text = {"anon_id": "no_anon_id_provided", "bd_display_name": "Bitdefender Endpoint Security Tools", "bd_locale": "fr-FR", "bd_product_version": "7.1.2.33", "bd_user_hashed": "UNKNOWN", "bdec_version": "3.0.21.191", "fingerprint": "no_fingerprint_provided", "machine_architecture": "x64", "os_build": "10.0.19043.1052", "os_edition": "Professional", "os_name": "Win 8", "os_product_name": "Windows 10 Enterprise", "os_product_type": "workstation", "os_release": "2009", "os_type": "Windows", "os_version": "10.0.19043", "sensor_name": "com.bitdefender.epswin", "temp_device_id": "UNKNOWN"}]
2021-06-24 11:06:14.231 007524 [uninstalltoo] [ TRACE] [s::TranslateJsonValueToBdecEvent] <- TelemetryUtils::TranslateJsonValueToBdecEvent() [0]
2021-06-24 11:06:14.890 007524 [uninstalltoo] [ INFO] [cEventWrapper::~BdecEventWrapper] GetEventTextA = 0
2021-06-24 11:06:14.890 007524 [uninstalltoo] [ INFO] [cEventWrapper::~BdecEventWrapper] Event [text = {"anon_id": "242D4D56-1F91-2586-FD78-3B77EC891074-000C29891074", "bd_display_name": "Bitdefender Endpoint Security Tools", "bd_locale": "fr-FR", "bd_product_version": "7.1.2.33", "bd_user_hashed": "UNKNOWN", "bdec_version": "3.0.21.191", "event_name": "m_tool_ran", "event_time": 1624525574230, "event_version": "1.0", "exit_code": 0, "exit_reason": "success", "fingerprint": "no_fingerprint_provided", "machine_architecture": "x64", "options": ["password"], "os_build": "10.0.19043.1052", "os_edition": "Professional", "os_name": "Win 8", "os_product_name": "Windows 10 Enterprise", "os_product_type": "workstation", "os_release": "2009", "os_type": "Windows", "os_version": "10.0.19043", "sensor_class": "com.bitdefender.epswin", "sensor_name": "com.bitdefender.epswin", "temp_device_id": "UNKNOWN", "tool": "uninstallTool", "tool_version": "7.1.2.33"}]
2021-06-24 11:06:14.890 007524 [uninstalltoo] [ INFO] [TelemetryApp::SendTelemetryEvent] TelemetryUtils::SendRawNotification returned: 0.
2021-06-24 11:06:14.890 007524 [uninstalltoo] [ TRACE] [TelemetryApp::SendTelemetryEvent] <- UninstallTool::TelemetryUt::TelemetryApp::SendTelemetryEvent() [766]
Bien Cordialement
Rémi