Tranquil IT Forum

Hello,

After I update my wapt server from 1.5.1.22 to 1.5.1.23 version, the following error occurred while trying to install a package.

wapt Server: debian 9

Hi Empbilly,

empbilly wrote: ↑June 5, 2018 - 6:02 PM After I update my wapt server from 1.5.1.22 to 1.5.1.23 version, the following error occurred while trying to install a package.

wapt Server: debian 9

Code: Select all

Installing 4C4C4544-0043-3610-8052-B6C04F564732
Exception: Error during install of 4C4C4544-0043-3610-8052-B6C04F564732 (=12): errors in packages [[(u'http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt', '403 Client Error: Forbidden for url: http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt'), None], [u'ct
i_srt-wps-office', PackageEntry('cti_srt-wps-office','10.2.0.5871-5') ], [u'4C4C4544-0043-3610-8052-B6C04F564732 (=12)', PackageEntry('4C4C4544-0043-3610-8052-B6C04F564732','12') ]]
Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\waptservice\waptservice.py", line 1151, in run
    self.running_task.run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 405, in pwrapper
    return func(*arg, **kwargs)
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 464, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 884, in _run
    self.result.get('errors',[])))
Exception: Error during install of 4C4C4544-0043-3610-8052-B6C04F564732 (=12): errors in packages [[(u'http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt', '403 Client Error: Forbidden for url: http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt'), None], [u'cti_srt-wps-office', PackageEntry('cti_srt-wps-office','10.2.0.5871-5') ], [u'4C4C4544-0043-3610-8052-B6C04F564732 (=12)', PackageEntry('4C4C4544-0043-3610-8052-B6C04F564732','12') ]]

What happens if you try to download http://172.16.1.101/wapt/cti_srt-wps-of ... 5_all.wapt from a local web console on that specific computer? Is there any proxy configuration?

Cheers,

Denis

Hello Denis, thanks for the reply!!

At first I can download the file. I can not tell you what problem the agent had, but when deploying a new agent and the machines upgrading to this new agent the problem is being solved.

I'll leave the topic open for a few more days and then come back here to give you feedback.