Exception: Error during install -403 Client Error: Forbidden

Share your tips or issues concerning the WAPT Console or WAPT Agent here
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Locked
Empbilly
Messages: 79
Registration: January 15, 2018 - 8:59 PM

June 5, 2018 - 6:02 PM

Hello,

After I update my wapt server from 1.5.1.22 to 1.5.1.23 version, the following error occurred while trying to install a package.

wapt Server: debian 9

Code: Select all

Installing 4C4C4544-0043-3610-8052-B6C04F564732
Exception: Error during install of 4C4C4544-0043-3610-8052-B6C04F564732 (=12): errors in packages [[(u'http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt', '403 Client Error: Forbidden for url: http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt'), None], [u'ct
i_srt-wps-office', PackageEntry('cti_srt-wps-office','10.2.0.5871-5') ], [u'4C4C4544-0043-3610-8052-B6C04F564732 (=12)', PackageEntry('4C4C4544-0043-3610-8052-B6C04F564732','12') ]]
Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\waptservice\waptservice.py", line 1151, in run
    self.running_task.run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 405, in pwrapper
    return func(*arg, **kwargs)
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 464, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 884, in _run
    self.result.get('errors',[])))
Exception: Error during install of 4C4C4544-0043-3610-8052-B6C04F564732 (=12): errors in packages [[(u'http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt', '403 Client Error: Forbidden for url: http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt'), None], [u'cti_srt-wps-office', PackageEntry('cti_srt-wps-office','10.2.0.5871-5') ], [u'4C4C4544-0043-3610-8052-B6C04F564732 (=12)', PackageEntry('4C4C4544-0043-3610-8052-B6C04F564732','12') ]]
High
User avatar
dcardon
WAPT Expert
Messages: 1930
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :
Contact dcardon

June 10, 2018 - 2:51 PM

Hi Empbilly,
empbilly wrote: ↑June 5, 2018 - 6:02 PM After I update my wapt server from 1.5.1.22 to 1.5.1.23 version, the following error occurred while trying to install a package.

wapt Server: debian 9

Code: Select all

Installing 4C4C4544-0043-3610-8052-B6C04F564732
Exception: Error during install of 4C4C4544-0043-3610-8052-B6C04F564732 (=12): errors in packages [[(u'http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt', '403 Client Error: Forbidden for url: http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt'), None], [u'ct
i_srt-wps-office', PackageEntry('cti_srt-wps-office','10.2.0.5871-5') ], [u'4C4C4544-0043-3610-8052-B6C04F564732 (=12)', PackageEntry('4C4C4544-0043-3610-8052-B6C04F564732','12') ]]
Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\waptservice\waptservice.py", line 1151, in run
    self.running_task.run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 405, in pwrapper
    return func(*arg, **kwargs)
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 464, in run
    self._run()
  File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 884, in _run
    self.result.get('errors',[])))
Exception: Error during install of 4C4C4544-0043-3610-8052-B6C04F564732 (=12): errors in packages [[(u'http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt', '403 Client Error: Forbidden for url: http://172.16.1.101/wapt/cti_srt-wps-office_10.2.0.5871-5_all.wapt'), None], [u'cti_srt-wps-office', PackageEntry('cti_srt-wps-office','10.2.0.5871-5') ], [u'4C4C4544-0043-3610-8052-B6C04F564732 (=12)', PackageEntry('4C4C4544-0043-3610-8052-B6C04F564732','12') ]]
What happens if you try to download http://172.16.1.101/wapt/cti_srt-wps-of ... 5_all.wapt from a local web console on that specific computer? Is there any proxy configuration?

Cheers,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
High
Empbilly
Messages: 79
Registration: January 15, 2018 - 8:59 PM

June 11, 2018 - 1:33 PM

Hello Denis, thanks for the reply!! :D

At first I can download the file. I can not tell you what problem the agent had, but when deploying a new agent and the machines upgrading to this new agent the problem is being solved.

I'll leave the topic open for a few more days and then come back here to give you feedback.
High
Locked

Return to "WAPT usage (Console, Agent) / WAPT usage (Console, Agent)"


  • To go further with WAPT