Tranquil IT Forum

Hello,

I have two problems that I think are related.

1. After the agent installs on a machine, it doesn't appear in the console unless I manually force it.

2. Even when it appears in the console, the machine always shows as disconnected. If I add a package to it, it's not displayed. However, when the machine shuts down, the package installs correctly!

This seems like an inventory and/or agent connection issue with the console, but I don't see anything unusual in the configurations.

Do you have any ideas?

Thank you

Well, I finally found it.

It turns out that I had named my web server SRV-WAPT.mydomain.fr.
Or by launching the command We realize that it is trying to contact a server at srv-wapt.mydomain.fr.

So I changed my domain name to srv-wapt.mydomain.fr. Removing the capital letters solved the problem.