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[SOLVED] HTTPS certificate error

Published: September 13, 2018 - 9:50 AM
by remip
Hello,

I'm a technician at a school where we use WAPT. We updated from version 1.3 to 1.5 in May of this year. Everything was working perfectly.
When school resumed, we discovered that the hard drive of the computer hosting the server had failed during the school holidays. So, we reinstalled the server with version 1.5, I connect to the console, and I can see all the machines listed in the inventory. However, an error persists: I'm having trouble with the HTTPS certificate.
When I go to Preferences, check the "Verify HTTPS server certificate" box, and click "Verify," I get errors (see attached image).

What can I do to resolve this issue?
Thank you.

Re: HTTPS certificate error

Published: September 18, 2018 - 3:24 PM
by htouvet
With a server URL using numeric IP addresses, certificate verification will not work.
You must use a DNS name for your server.
If the HTTPS certificate is a commercial certificate, it will not be necessary to deploy it on clients.
Otherwise, you must retrieve the server certificate (using the "Retrieve..." button) and reinstall waptagent.exe (custom setup) with this certificate.
See https://www.wapt.fr/fr/doc/Configuratio ... index.html