Hello,
I'm a technician at a school where we use WAPT. We updated from version 1.3 to 1.5 in May of this year. Everything was working perfectly.
When school resumed, we discovered that the hard drive of the computer hosting the server had failed during the school holidays. So, we reinstalled the server with version 1.5, I connect to the console, and I can see all the machines listed in the inventory. However, an error persists: I'm having trouble with the HTTPS certificate.
When I go to Preferences, check the "Verify HTTPS server certificate" box, and click "Verify," I get errors (see attached image).
What can I do to resolve this issue?
Thank you.
[SOLVED] HTTPS certificate error
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
With a server URL using numeric IP addresses, certificate verification will not work.
You must use a DNS name for your server.
If the HTTPS certificate is a commercial certificate, it will not be necessary to deploy it on clients.
Otherwise, you must retrieve the server certificate (using the "Retrieve..." button) and reinstall waptagent.exe (custom setup) with this certificate.
See https://www.wapt.fr/fr/doc/Configuratio ... index.html
You must use a DNS name for your server.
If the HTTPS certificate is a commercial certificate, it will not be necessary to deploy it on clients.
Otherwise, you must retrieve the server certificate (using the "Retrieve..." button) and reinstall waptagent.exe (custom setup) with this certificate.
See https://www.wapt.fr/fr/doc/Configuratio ... index.html
Tranquil IT
