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[RESOLVED] Error on server 1.6
Published: October 4, 2018 - 11:41
by Smart
Hello,
I updated my server (from 1.5 to 1.6) but when I try to launch it, I get the following error:
Error on the WAPT server:
HTTP/1.1 5.4 gateway Time-Out.
Also, I don't have web access to my server. I only have access to the repository.
I'm lost, can you help me?
Re: Error on server 1.6
Published: October 4, 2018 - 2:04 PM
by dcardon
Hello Smarty,
Futé wrote: ↑Oct 4, 2018 - 11:41 AM
I updated my server (from 1.5 to 1.6) but when I try to launch it, I get the following error:
Error on the WAPT server:
HTTP/1.1 5.4 gateway Time-Out
. Also, I don't have web access to my server. I only have access to the repository.
I'm lost, can you help me?
A few more details would be desirable, cf.
viewtopic.php?f=9&t=886
THANKS,
Denis
Re: Error on server 1.6
Published: October 5, 2018 - 10:54 AM
by Smart
I broke everything and I'm starting from scratch.
My server 1.5 was installed on a Windows 10 machine with two Windows 10 clients (for now).
When I tried to update my server to 1.6 (downloading the .exe and double-clicking it), the window asking for my password crashed (during data retrieval). So I canceled because it had been stuck in a loop for an hour.
When I launched WAPT Console 1.6, I got the same error message as in the first message.
Basically, canceling crashed my server, except I had to cancel because the installation had failed...
Re: Error on server 1.6
Published: October 5, 2018 - 11:14 AM
by Romain
Hello,
I'm also experiencing the same problem on a Windows Server 2012 R2.
During the installation to migrate from version 1.5.1.23 to version 1.6.2, I get the same error message when connecting to the server:
Error on WAPT server:
HTTP/1.1 5.4 gateway Time-Out.
Furthermore, I noticed that the WAPTServer service was suspended, and the service logs indicate that it cannot find the file c:/wapt/waptserver/waptserver.py
Re: Error on server 1.6
Published: October 8, 2018 - 9:10 AM
by impulse
Romain wrote: ↑Oct 5, 2018 - 11:14 AM
Hello,
I also have the same problem on a Windows Server 2012 R2.
During the installation to migrate from version 1.5.1.23 to version 1.6.2, I get the same error message when connecting to the server:
Error on WAPT server:
HTTP/1.1 5.4 gateway Time-Out.
Furthermore, I noticed that the WAPTServer service was suspended and the service logs indicate that it cannot find the file c:/wapt/waptserver/waptserver.py
Good morning,
I have exactly the same problem on a Server 2008 R2:
d:\wapt\waptpython.exe: can't open file 'd:\wapt\waptserver\waptserver.py': [Errno 2] No such file or directory
Wapt Community 1.6.2.7
The same version on other servers does not have this issue, yet it does not have the waptserver.py file
Has anyone managed to find the problem?
Thanks in advance
Re: Error on server 1.6
Published: October 11, 2018 - 4:27 PM
by root2.0
Hello,
I have the same error and on the same server as you.
Re: Error on server 1.6
Published: October 11, 2018 - 9:07 PM
by sfonteneau
root2.0 wrote: ↑Oct 11, 2018 - 4:27 PM
Hello,
I have the same error and on the same server as you
Worth a try:
To do a
Code: Select all
net stop waptserver
net stop waptservice
net stop waptnginx
net stop wapttasks
sc delete waptnginx
sc delete waptpostgresql
sc delete wapttasks
sc delete waptserver
then restart the installation
c:/wapt/waptserver/waptserver.py should not exist; it has been renamed to server.py in the newer versions
Re: Error on server 1.6
Published: October 12, 2018 - 09:08
by PPE
Problem solved for me (Windows Server 2012 R2).
Thank you.
Re: Error on server 1.6
Published: October 12, 2018 - 10:47 AM
by Christophe
My problem remains unresolved (same issue as PPE).
After deleting the Waptserver service, the installation fails to recreate it.
Consequently, I still have the server post-configuration problem.
Do you have any ideas?
Re: Error on server 1.6
Published: October 12, 2018 - 11:00 AM
by Romain
Christophe wrote: ↑Oct 12, 2018 - 10:47 AM
Problem not solved for me (same problem as PPE).
After deleting the Waptserver service, the installation doesn't recreate it.
Therefore, I still have the server post-configuration problem.
Do you have any ideas?
Same for me, the WAPTserver service is not recreated after installation.