Hello,
I updated my server (from 1.5 to 1.6) but when I try to launch it, I get the following error:
Error on the WAPT server:
HTTP/1.1 5.4 gateway Time-Out.
Also, I don't have web access to my server. I only have access to the repository.
I'm lost, can you help me?
[RESOLVED] Error on server 1.6
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* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
- dcardon
- WAPT Expert
- Messages: 1930
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
I broke everything and I'm starting from scratch.
My server 1.5 was installed on a Windows 10 machine with two Windows 10 clients (for now).
When I tried to update my server to 1.6 (downloading the .exe and double-clicking it), the window asking for my password crashed (during data retrieval). So I canceled because it had been stuck in a loop for an hour.
When I launched WAPT Console 1.6, I got the same error message as in the first message.
Basically, canceling crashed my server, except I had to cancel because the installation had failed...
My server 1.5 was installed on a Windows 10 machine with two Windows 10 clients (for now).
When I tried to update my server to 1.6 (downloading the .exe and double-clicking it), the window asking for my password crashed (during data retrieval). So I canceled because it had been stuck in a loop for an hour.
When I launched WAPT Console 1.6, I got the same error message as in the first message.
Basically, canceling crashed my server, except I had to cancel because the installation had failed...
Hello,
I'm also experiencing the same problem on a Windows Server 2012 R2.
During the installation to migrate from version 1.5.1.23 to version 1.6.2, I get the same error message when connecting to the server:
Error on WAPT server:
HTTP/1.1 5.4 gateway Time-Out.
Furthermore, I noticed that the WAPTServer service was suspended, and the service logs indicate that it cannot find the file c:/wapt/waptserver/waptserver.py
I'm also experiencing the same problem on a Windows Server 2012 R2.
During the installation to migrate from version 1.5.1.23 to version 1.6.2, I get the same error message when connecting to the server:
Error on WAPT server:
HTTP/1.1 5.4 gateway Time-Out.
Furthermore, I noticed that the WAPTServer service was suspended, and the service logs indicate that it cannot find the file c:/wapt/waptserver/waptserver.py
Good morning,Romain wrote: ↑Oct 5, 2018 - 11:14 AM Hello,
I also have the same problem on a Windows Server 2012 R2.
During the installation to migrate from version 1.5.1.23 to version 1.6.2, I get the same error message when connecting to the server:
Error on WAPT server:
HTTP/1.1 5.4 gateway Time-Out.
Furthermore, I noticed that the WAPTServer service was suspended and the service logs indicate that it cannot find the file c:/wapt/waptserver/waptserver.py
I have exactly the same problem on a Server 2008 R2:
d:\wapt\waptpython.exe: can't open file 'd:\wapt\waptserver\waptserver.py': [Errno 2] No such file or directory
Wapt Community 1.6.2.7
The same version on other servers does not have this issue, yet it does not have the waptserver.py file
Has anyone managed to find the problem?
Thanks in advance
- sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Worth a try:
To do a
Code: Select all
net stop waptserver
net stop waptservice
net stop waptnginx
net stop wapttasks
sc delete waptnginx
sc delete waptpostgresql
sc delete wapttasks
sc delete waptserver
c:/wapt/waptserver/waptserver.py should not exist; it has been renamed to server.py in the newer versions
-
Christophe
- Messages: 85
- Registration: June 5, 2018 - 8:31 AM
- Location: Arras (62)
- Contact :
My problem remains unresolved (same issue as PPE).
After deleting the Waptserver service, the installation fails to recreate it.
Consequently, I still have the server post-configuration problem.
Do you have any ideas?
After deleting the Waptserver service, the installation fails to recreate it.
Consequently, I still have the server post-configuration problem.
Do you have any ideas?
Same for me, the WAPTserver service is not recreated after installation.Christophe wrote: ↑Oct 12, 2018 - 10:47 AM Problem not solved for me (same problem as PPE).
After deleting the Waptserver service, the installation doesn't recreate it.
Therefore, I still have the server post-configuration problem.
Do you have any ideas?
