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Problem synchronizing Primary and Secondary Servers

Published: November 17, 2025 - 09:52
by PA DEQUIDT
Hello,

Since November 4, 2025, none of our 11 secondary repositories are synchronizing with our main server.

Could you please help us with this?

We are available for any further information.

Thank you in advance.

Sincerely,

Re: Problem synchronizing Primary and Secondary Repose Servers

Published: November 17, 2025 - 10:52 AM
by sfonteneau
Good morning

Can you verify that your sync.json file is not corrupted on the server?

try the command:

Code: Select all

cat /var/www/sync.json |jq

Re: Problem synchronizing Primary and Secondary Repose Servers

Published: November 17, 2025 - 11:31
by PA DEQUIDT
The command "cat /var/www/sync.json | jq" appears to execute correctly. However, it's impossible to attach the file.

We tried deleting the sync.json file from a repository and restarting the synchronization from the console, but it doesn't seem to succeed.

Re: Problem synchronizing Primary and Secondary Repose Servers

Published: November 17, 2025 - 2:07 PM
by sfonteneau
Are you getting an error message?

When you force a sync, do you see anything?

In the task tab of the secondary repository, is anything happening?

Is there anything specific happening with this site?

Re: Problem synchronizing Primary and Secondary Repose Servers

Published: November 17, 2025 - 3:17 PM
by PA DEQUIDT
There's been some news: the WAPT packet synchronization was completed on November 17th, which is today, so that's good news :D

The order:

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cat /var/www/sync.json | jq
There was no corrective action, was there? Or was it enough to fix it?

Re: Problem synchronizing Primary and Secondary Repose Servers

Published: November 17, 2025 - 5:34 PM
by sfonteneau
PA DEQUIDT wrote: Nov 17, 2025 - 3:17 PM The order:

Code: Select all

cat /var/www/sync.json | jq
There was no corrective action, was there? Or was it enough to fix it?
This command only does one cat, so no.

PA DEQUIDT wrote: Nov 17, 2025 - 3:17 PM We tried deleting the sync.json file on a repository and restarting a sync from the console, but it doesn't seem to work.
However, you did this, which takes time but generally works

Re: Problem synchronizing Primary and Secondary Repose Servers

Published: November 18, 2025 - 2:22 PM
by PA DEQUIDT
Okay, thanks for the help.

Have a good day. :)