Hello,
Since November 4, 2025, none of our 11 secondary repositories are synchronizing with our main server.
Could you please help us with this?
We are available for any further information.
Thank you in advance.
Sincerely,
Problem synchronizing Primary and Secondary Servers
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
- sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Good morning
Can you verify that your sync.json file is not corrupted on the server?
try the command:
Can you verify that your sync.json file is not corrupted on the server?
try the command:
Code: Select all
cat /var/www/sync.json |jq
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PA DEQUIDT
- Messages: 16
- Registration: Oct 27, 2025 - 4:18 p.m.
The command "cat /var/www/sync.json | jq" appears to execute correctly. However, it's impossible to attach the file.
We tried deleting the sync.json file from a repository and restarting the synchronization from the console, but it doesn't seem to succeed.
We tried deleting the sync.json file from a repository and restarting the synchronization from the console, but it doesn't seem to succeed.
- sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Are you getting an error message?
When you force a sync, do you see anything?
In the task tab of the secondary repository, is anything happening?
Is there anything specific happening with this site?
When you force a sync, do you see anything?
In the task tab of the secondary repository, is anything happening?
Is there anything specific happening with this site?
-
PA DEQUIDT
- Messages: 16
- Registration: Oct 27, 2025 - 4:18 p.m.
There's been some news: the WAPT packet synchronization was completed on November 17th, which is today, so that's good news
The order: There was no corrective action, was there? Or was it enough to fix it?
The order:
Code: Select all
cat /var/www/sync.json | jq- sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
This command only does one cat, so no.PA DEQUIDT wrote: ↑Nov 17, 2025 - 3:17 PM The order:There was no corrective action, was there? Or was it enough to fix it?Code: Select all
cat /var/www/sync.json | jq
However, you did this, which takes time but generally worksPA DEQUIDT wrote: ↑Nov 17, 2025 - 3:17 PM We tried deleting the sync.json file on a repository and restarting a sync from the console, but it doesn't seem to work.
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PA DEQUIDT
- Messages: 16
- Registration: Oct 27, 2025 - 4:18 p.m.
Okay, thanks for the help.
Have a good day.
Have a good day.
