Hello,

I tried accessing the Self-Service portal while directly connected to the network, without a VPN. Same problem.

It's as if the error is independent of the network, with authentication linked to the operating system (https://www.wapt.fr/fr/doc/wapt-usage/wapt-selfservice.html ...

Hello,

I am indeed using the Community version.

It's possible the problem stems from my VPN connection: WAPT might be using my local PC's network interface IP address (instead of the IP address provided by the VPN), and the firewall doesn't like that.

Is it possible to force WAPT to...

Hello,

I managed to get my machine back up and running in the console. However, the tis-audit-service-netlogon package wasn't enough to resolve my authentication issue.

I think there are blocked connections between my client machine, my WAPT server, and my AD server. I based my troubleshooting on this...

Hello,

I don't see the problem at all, I've never seen that before.

Hello,

I've noticed that the script doesn't work between a Windows Server 2012 R2 and a Windows 10 client.

What operating systems are your server and clients running?

Have you tried accessing https://xxx/wapt/waptagent.exe from the client machine and installing...

Hello,

I saw that the issue wasn't resolved, so I'll try to rephrase it.

For me, the Remove function calls Uninstall, in addition to using information from Install.

Remove is the function used in the console when you want to uninstall a package from a machine...

Hello,

I'm getting an error message when I try to log in to WAPT's Self-Service: "Incorrect username or password". This has never happened on other machines, but it's consistent on this one.

I've added the user to the security group...

Thank you for your solution!

Have a wonderful day

Hello,

I've read all your documentation and searched the forum for a similar topic, but I haven't found the answer to my question.

My problem is that I don't have any return codes to override the `accept_returncodes` function, so I can't do anything about it (nothing in...).

Hello,

I'm trying to create a custom package from "smartconsole.exe".

But even though the installation goes smoothly, WAPT thinks there's a problem because the executable isn't returning the default return code (accept_returncodes=[0,3010]), and the Checkpoint documentation or logs...