I can't do it (see attached image)

Hello,

I apologize for the late reply.
My IP address doesn't appear in your lists.

Also, I can't seem to reply to you via private message (there's no 'reply' option)

. Regards,

David

Hello,

I just returned from vacation and I realize that your entire tranquil.it domain is unreachable, making it impossible to update anything via the store. I
have no problem accessing it from my phone.
When I run a traceroute, it stops at your fw fwall-online.tranquil.it [195 ...