Here is the link to version 4.20.0-9 in Pre-production: https://wapt.tranquil.it/store/fr/details/tis-tchap-desktop_4.20.0-9_x64_windows_10_PREPROD.wapt

The line that creates the shortcut now correctly retrieves the relative path:

#Add Desktop shortcut
target = makepath(user_local_appdata, 'Programs ...

Hello again,

Oh dear, I was quite inattentive this morning, sorry and thank you for the report! I'm currently rebuilding the package without a hardcoded path, I'll keep you posted.

Sincerely
, Gwenaël

Hello,

Thank you for your report. The corrected package is already available in pre-production on our store: https://wapt.tranquil.it/store/fr/tis-tchap-desktop
It will be released to production in 5 days.

Sincerely,
Gwenaël

Hello,

thank you for your report. Actually, what we were using previously was an updater, not the basic installer. I've made the change; the package is available in pre-production at https://wapt.tranquil.it/store/fr/tis-wsl2 and will be released to production in 5 days.

However, this presents a problem...

Hello,

your comment is relevant. I used that path because the path provided in install_location is a subfolder of uvnc bvba: "C:\Program Files\uvnc bvba\UltraVNC\", and I prefer to delete the entire folder. The uninstallation function alone does indeed delete the C: folder...

Hello,

thank you for reporting this. I've added it to the package in our store; it will be available in pre-production in a few minutes and in production in 5 days. I've simply added the `uninstall()` function to `setup.py` to clean things up after uninstallation. For your information, here is the final `setup.py`...

Hello,

installing WSL2 requires the Windows Update service to be running. The error you're encountering indicates that the service failed to start. Could you please verify that your service is running, possibly by manually starting it with `net start wuauserv` and then trying again?

Hello,

after some testing I haven't been able to reproduce your problem. WSL installs correctly but immediately prompts to update to version 2. Can you tell me what the `wsl` command returns on a problematic machine? Do you get an error message?

If not, you can...

Hello,

We have fixed the package; it is available in pre-production on our store here: https://wapt.tranquil.it/store/fr/detai ... EPROD.wapt

It should go into production on June 6, 2026.

Sincerely,
Gwenaël

Hello t.heroult.

I tried calling you without success. Could you please try running the package https://wapt.tranquil.it/store/fr/tis-clean-softwaredistribution on the affected computers? Also, have you noticed any commonality among the affected computers? Are they always the same ones?

I...