A priori...

Here's what the log shows:
"Installing: FortiClient_extract\FortiClient.msi (7.2.4.0972)
Waiting for key: {48C586C9-3199-4E5D-BFC3-88CD8EC35066} to appear in Windows registry"
and the audit is failing

to reinstall the configuration; it needs to retrieve the existing configuration from the previous installation...

Hello,
We are trying to update the FortiClient VPN software (currently on version 7.0.8.0427) to the available package wapt-forticlient-vpn 7.2.4.972-20, but it is not working.
Here is the error message:

Removing: FortiClient VPN (7.2.4.0972)
Waiting for the removal of ...