Okay, the first command fails on the problematic Mac:
>>> client = pyldap.PyLdapClient(domain_name="ad.xxx.xx")
>>> print(client.bind_sasl_kerberos())
(False, '')

It works on the Windows machine; my AD account appears correctly.

The second command works:
>>> pyldap.cldap_get ...

I just pulled up another Mac that appears correctly in the OU, but we're getting the same message as the Mac that's giving us trouble today. Could it be related to our infrastructure? We're on a Samba-AD server at the AD level, but it's only accessible through a VPN.

EDIT: I tried the same command on a...

That's strange, it seems it can't connect to Active Directory even though it's reachable, and I was able to add an Active Directory user on my end:
Screenshot 2026-03-02 145457 (Small).png

I'm going to try rebooting and starting again

. EDIT: It's the same after rebooting, VPN connected and...

Yes, it still works. I can confirm that the self-service package was the missing element. I don't know why adding it earlier didn't make everything work, but it's fine now.
Removing the package leaves the self-service area empty, and...

I confirm that the server configuration appears to be OK:
----------------------------------------------------------------
Test SSO SELFSERVICE LDAP with ldap_account_service_login
----------------------------------------------------------------
Username: yoann.montouchet
Group test member ...

Hello everyone,

I'm sorry to bother you with what seems like such a trivial problem, but I'm tearing my hair out trying to configure a WAPT agent on macOS 26.3.
The machine is freshly installed, the connection to the domain is OK, and the VPN is set up.
The machine is visible in the WAPT console, but...

We can mark this topic as resolved; the tests are conclusive for version 8.11.4 on macOS and Windows here, thank you very much!

Hello,
this topic can be marked as resolved. I confirm that version 2.9.1 works perfectly and that the shortcut is correctly created.
Thank you!

Hi Bertrand,
I just saw the 1password package for macOS available in wapt-testing, it looks much more elegant than the one I had found!
I'm going to test the deployment, but it looks perfect...
Thanks!

Given our current workload, we'll continue with a gradual rollout. We were able to install versions 4.43.2 and 4.44.0 without any issues on some of our machines using the packages that were in testing mode.
I think we can mark this as resolved now...
Thanks!