Thank you for your feedback.

Is this a login/password issue on the self-service portal? ==> Yes, it's from the user session. We open the self-service portal, error 666 appears, we try to log in with our account (Authentication on the local self-service portal failed), then with an admin account...

Hello,

Thank you for your feedback.

We are using the following version of WAPT: 2.6.1.17705.

All of our workstations have this value defined in: service_auth_type=filetoken.

The machines experiencing problems are indeed in our Active Directory and connected via Ethernet.

Best regards,

Pierre-Alexis...

WAPT Self-Service: Error 666

Hello,

We are encountering the following error on several of our client workstations:

When launching the self-service on the user's workstation, the self-service displays "No results." If the user attempts to log in again, the following message appears...

Hello,

I managed to build the report below so that it returns all packages that depend on the package PACKET-XXX:

SELECT DISTINCT
p.package
FROM
packages p,
unnest(p.depends) AS dep
WHERE
dep ILIKE '%%PAQUET-XXX%%';

However, I can't seem to...

Hello,

Following the commands provided, we were able to deduce that the error stemmed from recurring requests to two of our old domain controllers.

Once the VMs were decommissioned, the service reached 100% availability again.

Thank you very much for your help.

Pierre-Alexis DEQUIDT

The increased timeout results in an error half the time, corresponding to the accessibility of the self-service.

(import pyldap
print(pyldap.cldap_get_domain_info(timeout_ms=3000)['host_name']))

Increased_Timeout.png

Could the WAPT logs on the client machine provide further information?

Sorry for the late reply. I rely on third parties, but my VPN is working perfectly :)

Here's the output of the commands:

>>> from waptservice.service import get_allowed_domain_usergroups
>>> get_allowed_domain_usergroups('username',['groupname'])
[]
>>> get_allowed ...

Hello,

We are experiencing the following issue with FortiClient VPN users.

Accessing their Self-Service interface while connected via the VPN displays no results, even though the machine is reachable via the console

(VPN_Error.png).

However, if we reconnect the...

Okay, thanks for the help.

Have a good day.

There's been some news: the WAPT packet synchronization was completed on November 17th, which is today, so that's good news

The order: There was no corrective action, was there? Or was it enough to fix it?