[RESOLVED] Packages not visible in the "general" tab

[labeyrie]

Hello, I installed version 2.2.1 on a Windows Server 2019 dedicated to WAPT.
I followed the entire procedure and installed agentWAPT.exe on test machines.
The installation completes successfully on the agent machines; they appear in the server console, and I can access the software and hardware inventories. However, nothing appears in the "General" tab. If I mount a package for deployment, the status changes to "to upgrade," but it isn't added to the list, and nothing happens when I launch the installations.
The server itself appears in the console, and the installed packages are visible.
On the client machines, if I access the self-service interface, no packages are listed.
I have Sophos antivirus installed on the machines.
During the initial agent installation, I could apply packages to the desired machine, but that's no longer possible.

Could you give me some pointers on how to properly update my posts on the console?

Thank you.

[labeyrie]

I'm using the Discovery version.
Regards

[dcardon]

If you run a wapt-get update / wapt-get upgrade on the client machine, what happens?

[labeyrie]

Here's what I have attached

[labeyrie]

The end of the line is: commonName=INFO can not be found unsupplied bundle

[labeyrie]

I have that too

[labeyrie]

Hello, I've made a few changes:

I changed the WAPT server address and used its machine name instead of its IP address.
I created a new certificate and key.
I generated a new WAPT agent.
I downloaded this new agent and reinstalled it on the agent machine.
The installation completes successfully, but the packages still don't appear in the list.

Do I need to re-sign the packages so they appear in the self-service window and the "General" tab when I push packages to a machine for installation?

Thank you for your help.

[dcardon]

Hello Labeyrie,

Hello, I made a few changes:

I changed the WApt server address and put its machine name instead of its IP address.

Indeed, regarding your last post, you are trying to validate an HTTPS certificate by connecting with an IP address...

I recreated a certificate and a new key.
I generated a new WAPT agent.
I downloaded this new agent and reinstalled it on the agent machine.
The installation completes successfully, but the packages still don't appear in the list.

Do I need to resign the packages so they appear in the self-service window and in the "general" tab when I push packages to a machine for installation?

What do you have on the machine that performed the installations using the following commands?

Code: Select all

wapt-get register
wapt-get inventory
wapt-get update
wapt-get upgrade
wapt-get list

If the installations go well but the information is not being sent to the console, it means the inventory is not being transferred; there may be an exception at this level.

Sincerely,

Denis

[labeyrie]

Thanks for all the information, I've regained control of my server and deployments are working again.
Thank you very much.