[SOLVED] Error returned non-zero exit status 1612.

Questions about WAPT Packaging / Requests and help regarding Wapt packages.
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jorico
Messages: 27
Registration: August 11, 2022 - 4:42 PM
Location: NIORT

September 19, 2022 - 3:27 PM

Good morning :)

I am trying to package the flameshot program (.msi), but during installation I get the following error code:
Error returned non-zero exit status 1612.

I think the program is trying to install itself on the user's session. Do you have any idea how to stop the installation?

Code: Select all

uninstallkey=['{EBC7D3FB-4ED6-4EF4-ADD0-5695E6716C8B}']

def install():
    # Declaring local variables

    # Installing the software
    print("Installing: Flameshot-12.1.0")
    install_msi_if_needed ('Flameshot-12.1.0-win64.msi',properties={'ALLUSERS':'1'})
    print("Flameshot-12.1.0 est installé")

def uninstall():
    print("Uninstalling: Flameshot-12.1.0")
    run(r'MsiExec.exe /x /q {EBC7D3FB-4ED6-4EF4-ADD0-5695E6716C8B}')
    print("Flameshot-12.1.0 est désinstallé")
Thank you for your help :)
WAPT Enterprise 2.5.5.15697
Server = Debian 11 Bullseye
Console = Windows Server 2019
--------------------------------------------------------------------------

Johan
User avatar
dcardon
WAPT Expert
Messages: 1932
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

September 19, 2022 - 4:06 PM

WAPT can't do much with error 1602. There must be an old, partially installed Flameshot installation; see

https://knowledge.autodesk.com/fr/suppo ... 2-htm.html.

You should try cleaning the machine, see if the problem occurs on a clean machine, etc.

And always keep in mind that the waptservice runs under the LOCALSYSTEM account.

Regards,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
jorico
Messages: 27
Registration: August 11, 2022 - 4:42 PM
Location: NIORT

September 20, 2022 - 11:58

Hello Denis :D

Thank you for your reply, indeed the machine was faulty, I reinstalled it and the installation worked well.
However, the uninstallation throws an error [

Code: Select all

Command 'MsiExec.exe /norestart /q /X{EBC7D3FB-4ED6-4EF4-ADD0-5695E6716C8B}' returned non-zero exit status 1605.
Output:C
while the program is properly uninstalled on the VM

Is there a way to bypass this error code?

Sincerely
WAPT Enterprise 2.5.5.15697
Server = Debian 11 Bullseye
Console = Windows Server 2019
--------------------------------------------------------------------------

Johan
User avatar
dcardon
WAPT Expert
Messages: 1932
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

September 20, 2022 - 12:34

See accept_returncodes

https://www.wapt.fr/fr/doc/wapt-create- ... codes#id17

Regards,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
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