WAPT Server Version: 2.2.1 Enterprise - CentOS 7 Console: 2.2.1.11899
PC Windows 11 Agent 2.2.1.11899
Hello,
I have 4 PCs with the same version, Windows 11 Agent 2.2.1.11899, on 4 different sites.
These 4 PCs serve as secondary repositories.
On 3 of these PCs, there is no problem; synchronization with the server works perfectly at the requested times.
On the 4th, there has been no synchronization for over a month.
I forced a synchronization from the console, but the synchronization remains stuck at 0.00% and nothing happens.
I restarted the PC and the server, but nothing changes.
What can I check to resolve this problem, and how do I uninstall the Nginx component (installed from a WAPT package) on this PC?
Thank you
. Best regards.
Secondary repositories and synchronization
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
dcardon
- WAPT Expert
- Messages: 1932
- Registration: June 18, 2014 - 09:58
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Hello haxo_914,
Do you have any entries in the waptservice.log file? Is there sufficient disk space?
Could you restart the service in debug mode and see if anything stands out? To do this, run:
Sincerely,
Denis
Do you have any entries in the waptservice.log file? Is there sufficient disk space?
Could you restart the service in debug mode and see if anything stands out? To do this, run:
Code: Select all
c:\program files (x86)\wapt\runwaptservice.bat -l debugDenis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Hello,
I ran the command and didn't see anything that caught my attention except in the waptservice.log file where I have these last lines
: 2022-11-28 15:34:48,691 [wapttasks Thread-12 31336] INFO Add task Synchronizing server packages and WUA to queue
2022-11-28 15:34:48,691 [wapttasks WaptTaskManager 33436] INFO Running task Synchronizing server packages and WUA created by SERVER
2022-11-28 15:34:50,106 [wapttasks WaptTaskManager 33436] INFO update_server_status successful (data size 50803)
'C:\\Program Files (x86)\\wapt\\repository\\wads\\pxe'
2022-11-28 15:35:05,874 [wapttasks WaptTaskManager 33436] CRITICAL Task error Synchronizing server packages and WUA: KeyError: 'C:\\Program Files (x86)\\wapt\\repository\\wads\\pxe'
2022-11-28 15:35:30,168 [wapttasks SocketIOClient 35392] INFO WS read loop for 120s
2022-11-28 15:37:31,185 [wapttasks SocketIOClient 35392] INFO WS read loop for 120s
I don't understand why it wants to synchronize wads because it is not used, not checked in my repository rules.
I regenerated a UUID for the machine to see if that would change anything, but now in the console, on the right side, under the secondary repositories tab, I have it listed twice!
And if I force a sync, I still get the same result: 0.00% stuck and nothing happens for either machine.
I'm not sure what to do anymore.
Is there a procedure to:
- Cleanly uninstall NGINX
- Completely remove the machine from WAPT?
Thanks
I ran the command and didn't see anything that caught my attention except in the waptservice.log file where I have these last lines
: 2022-11-28 15:34:48,691 [wapttasks Thread-12 31336] INFO Add task Synchronizing server packages and WUA to queue
2022-11-28 15:34:48,691 [wapttasks WaptTaskManager 33436] INFO Running task Synchronizing server packages and WUA created by SERVER
2022-11-28 15:34:50,106 [wapttasks WaptTaskManager 33436] INFO update_server_status successful (data size 50803)
'C:\\Program Files (x86)\\wapt\\repository\\wads\\pxe'
2022-11-28 15:35:05,874 [wapttasks WaptTaskManager 33436] CRITICAL Task error Synchronizing server packages and WUA: KeyError: 'C:\\Program Files (x86)\\wapt\\repository\\wads\\pxe'
2022-11-28 15:35:30,168 [wapttasks SocketIOClient 35392] INFO WS read loop for 120s
2022-11-28 15:37:31,185 [wapttasks SocketIOClient 35392] INFO WS read loop for 120s
I don't understand why it wants to synchronize wads because it is not used, not checked in my repository rules.
I regenerated a UUID for the machine to see if that would change anything, but now in the console, on the right side, under the secondary repositories tab, I have it listed twice!
And if I force a sync, I still get the same result: 0.00% stuck and nothing happens for either machine.
I'm not sure what to do anymore.
Is there a procedure to:
- Cleanly uninstall NGINX
- Completely remove the machine from WAPT?
Thanks
