[SOLVED] LibreOffice installation error

Questions about WAPT Packaging / Requests and help regarding Wapt packages.
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Locked
adgm11
Messages: 45
Registration: Apr 12, 2022 - 07:00

December 15, 2022 - 6:03 PM

Good morning
I'm getting errors when installing LibreOffice. Does anyone know what the problem might be?
I retrieved the package from the wapt tis-libreoffice-fresh internet repository

Code: Select all

Traceback (most recent call last):
  File "C:\Program Files (x86)\wapt\common.py", line 4035, in install_wapt
    exitstatus = setup.install()
  File "C:\windows\TEMP\waptoml5t8v0\setup.py", line 73, in install
  File "C:\Program Files (x86)\wapt\common.py", line 3990, in new_func
    return func(*args, **kwargs)
  File "C:\Program Files (x86)\wapt\setuphelpers_windows.py", line 1501, in install_msi_if_needed
    run(r'msiexec /norestart /q /i "%s" %s' % (msi, props), accept_returncodes=accept_returncodes, timeout=timeout, pidlist=pidlist)
  File "C:\Program Files (x86)\wapt\waptutils.py", line 2126, in run
    raise CalledProcessErrorOutput(proc.returncode, cmd, ''.join(output))
waptutils.CalledProcessErrorOutput: Command 'msiexec /norestart /q /i "LibreOffice_7.4.3_Win_x64.msi" ALLUSERS=1 CREATEDESKTOPLINK=0 REBOOTYESNO=No ISCHECKFORPRODUCTUPDATES=0 VC_REDIST=0 QUICKSTART=0 ADDLOCAL=ALL REMOVE=gm_o_Onlineupdate REGISTER_DOC=1 REGISTER_DOCX=1 REGISTER_XLS=1 REGISTER_XLSX=1 REGISTER_PPT=1 REGISTER_PPTX=1 REGISTER_PUB=1' returned non-zero exit status 1603.
Output:

CalledProcessErrorOutput: Command 'msiexec /norestart /q /i "LibreOffice_7.4.3_Win_x64.msi" ALLUSERS=1 CREATEDESKTOPLINK=0 REBOOTYESNO=No ISCHECKFORPRODUCTUPDATES=0 VC_REDIST=0 QUICKSTART=0 ADDLOCAL=ALL REMOVE=gm_o_Onlineupdate REGISTER_DOC=1 REGISTER_DOCX=1 REGISTER_XLS=1 REGISTER_XLSX=1 REGISTER_PPT=1 REGISTER_PPTX=1 REGISTER_PUB=1' returned non-zero exit status 1603.
Output:
adgm11
Messages: 45
Registration: Apr 12, 2022 - 07:00

December 17, 2022 - 12:31 AM

It's finally resolved; I just had to restart the PC and everything installed. There are dependencies that require restarting. It's better to let the installation complete automatically by shutting down the PC, rather than forcing the installation while the PC is on
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

December 19, 2022 - 11:56

Hello,

thank you for your reply. Error code 1603 is a generic return code for msiexec related to a local problem on the machine. WAPT can't do much about it, but most of the time a reboot resolves the issue.

Sincerely,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Locked