Hello,
Following the installation last Friday of version 2.4.0.14031 (Enterprise), I can no longer see the list of packages on the private repository (a small window opens but there's no message) and I also can't generate the agent. When generating the agent, I get the error message: "Error creating waptagent.exe: THttpClientSocket.WGet: (the URL to waptsetup.exe is there) hash failure."
I tried reinstalling the client, but it still doesn't work, and I also tested it on another machine that's still on version 2.3, and it gives me the same error when accessing the private repository. In the Inventory tab, if I click on "Edit a machine," I get the message: "TZipRead.Create: No ZIP header found"
[SOLVED] Problem following WAPT Enterprise 2.4.0.14031 installation
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* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
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* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
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sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Hello,
could you please contact us by phone so we can look at the problem live?
Simon
could you please contact us by phone so we can look at the problem live?
Simon
-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Following a phone debugging session, we found the problem.
For some strange reason, nginx stopped working with gzip.
Uninstalling and reinstalling nginx resolved the issue.
Simon
For some strange reason, nginx stopped working with gzip.
Uninstalling and reinstalling nginx resolved the issue.
Simon
