Hello,
I regularly have users on my network who are connected via VPN using the FortiClient client. However, while I can see them connected in the WAPT console, the packages do not install or download when the workstations are shut down or restarted. Do you have any idea what the problem might be and, if so, how to fix it?
Server OS: Debian 11
Administration machine and test machine OS (in this case): Windows 10
WAPT version: 2.4.0.14058
Wapt with VPN
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
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dcardon
- WAPT Expert
- Messages: 1932
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hi Duane,
do you have any remote repository rules? If so, you need to check that the repository selected by the machine is accessible.
Denis
do you have any remote repository rules? If so, you need to check that the repository selected by the machine is accessible.
Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
-
dcardon
- WAPT Expert
- Messages: 1932
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hello Duane,
the packages are not downloaded when the workstation is shut down. They are downloaded approximately every 1 hour and 30 minutes.
Only packages cached on the machine are installed by waptexit. Indeed, there are many cases where access to the WAPT server is no longer available, particularly when the VPN is set up in a user session.
Do the workstations in question have a VPN session open for a sufficient amount of time? If not, if this meets your needs, you can shorten the update check interval.
Best regards,
Denis
the packages are not downloaded when the workstation is shut down. They are downloaded approximately every 1 hour and 30 minutes.
Only packages cached on the machine are installed by waptexit. Indeed, there are many cases where access to the WAPT server is no longer available, particularly when the VPN is set up in a user session.
Do the workstations in question have a VPN session open for a sufficient amount of time? If not, if this meets your needs, you can shorten the update check interval.
Best regards,
Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
