Hello,
I have the following problem with Firefox.
In the WAPT console (1.8 Community, currently upgrading to Enterprise 2.4), I install the Firefox package, for example, version 115, which deploys correctly across my network of machines.
A few days/weeks later, Firefox automatically updates to version 116, 117, etc.,
and then WAPT restarts and reverts Firefox to version 115. Since Firefox profiles are not always compatible between versions, users lose their profiles, tabs, passwords, etc.
Is there a simple solution to this problem?
Best regards,
PS: The forum does not allow searching for the word "Firefox," as it is considered too common (!!!)
Firefox package, updates, and profile loss
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
- dcardon
- WAPT Expert
- Messages: 1930
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hi Florian,
are you referring to the Firefox ESR version or the standard Firefox? Are you using the package from the WAPT store or a custom package? The store package disables updates, so that shouldn't change anything. However, could you possibly have two versions of Firefox installed on your network (one ESR and one non-ESR, or one 32-bit and one 64-bit)? Do you have a GPO or SCCM that could be making changes in the background?
Versions 116 and 117 are not ESR, so they shouldn't appear even with a misconfigured ESR.
I should add that the Firefox website is rather unusual regarding version numbering. There are two versions of Firefox ESR that are maintained: version 102 and version 115 (nicknamed Firefox Next). Version 102 is the default download on the website, but if you download it from another source, you'll get version 115, which is advertised as the new version...
Regards,
Denis
are you referring to the Firefox ESR version or the standard Firefox? Are you using the package from the WAPT store or a custom package? The store package disables updates, so that shouldn't change anything. However, could you possibly have two versions of Firefox installed on your network (one ESR and one non-ESR, or one 32-bit and one 64-bit)? Do you have a GPO or SCCM that could be making changes in the background?
Versions 116 and 117 are not ESR, so they shouldn't appear even with a misconfigured ESR.
I should add that the Firefox website is rather unusual regarding version numbering. There are two versions of Firefox ESR that are maintained: version 102 and version 115 (nicknamed Firefox Next). Version 102 is the default download on the website, but if you download it from another source, you'll get version 115, which is advertised as the new version...
Regards,
Denis
Denis Cardon - Tranquil IT
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