Automatic installation not possible

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Answer
ChouffeChouffe
Messages: 2
Registration: Nov 06, 2023 - 4:13 p.m.

November 6, 2023 - 4:47 PM

Good morning,

I am currently testing the Discovery version of WAPT.

Everything went well, I installed the server with Kerberos authentication and created an agent which I installed on a client machine.

The client is correctly appearing in the console, that's perfect.
I imported a simple package (tis-opera in this case) that I wanted to deploy on my client machine.

And there, it's impossible; the automatic installation initiated by the server never happens.

Installed versions:
  • Server: Debian 12 + WAPT 2.4.0.14143
  • Console agent: Windows 11 Pro + Setup 2.4.0.14143
  • Client Agent: Windows 11 Pro + Agent 2.4.0.14143

Some clues that might help in solving the problem:
  • On the client machine, when I run `wapt-get install tis-opera`, the package installs correctly. And I can see the installed package from the console.
  • On the client machine, when I launch the self-service interface and log in with my AD user account (the one on my client machine), I can see that the package is offered, but it's not installed.
    If I click "Install," it installs perfectly.
  • I don't appear to have any problems with Kerberos or my certificates:

    Code: Select all

    2023-11-06T16:07:24.902100+01:00 wapt waptserver[348058]: 2023-11-06 16:07:24,902 [waptserver     ] DEBUG About to check supplied data signature with certificate info-p-ale2.lpl.intra
2023-11-06T16:07:24.902401+01:00 wapt waptserver[348058]: 2023-11-06 16:07:24,902 [waptserver     ] INFO Data successfully checked with certificate CN info-p-ale2.lpl.intra for info-p-ale2.lpl.intra
  • The hardware and software inventories are being updated perfectly. I can see in the server logs that the database is correctly updated when the client starts (SQL update query).
  • In the console, when I click on "Launch installations", I can see tasks arriving on the client:
    • Updated list of available packages
    • Installing updates
    • Clear the package cache
    But what bothers me is the level of detail in these tasks:
    Get package index from [ https://xxx.domain.fr/wapt>, https://xxx.domain.fr/wapt-host for host_id info-p-ale2.lpl.intra>]
    3 package(s) in repository.
    The system is up to date.
    It therefore appears that the system is up to date even though a package is not installed.
  • When I go to https://xxx.domain.fr/api/v3/login_kerberosAfter entering my AD client username/password, I get:
    Untitled.png
    Untitled.png (17.16 KB) Viewed 2847 times
    A little surprised by the edition which is supposedly in "Enterprise" mode when I'm on Discovery.


I'm starting to wonder if this isn't a limitation of the Discovery version, but the comparison with the Enterprise version doesn't reveal any differences at this level.

If anyone has any ideas, I'm all ears ;-)

Thanks in advance !
High
ChouffeChouffe
Messages: 2
Registration: Nov 06, 2023 - 4:13 p.m.

November 7, 2023 - 3:15 PM

I just received my Enterprise trial license, and lo and behold, my packages installed automatically!

Thank you so much, I'll be able to continue testing your product. :)
High
User avatar
vcardon
WAPT Expert
Messages: 278
Registration: Oct 06, 2017 - 10:55 p.m.
Location: Nantes, France

November 7, 2023 - 7:33 PM

Hello,

Regarding your initial question, indeed, the personalized self-service based on security groups is an exclusive feature of the Enterprise version.
Vincent CARDON
Tranquil IT
High
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