WAPT audit - GLPI 10

Questions about WAPT Packaging / Requests and help regarding Wapt packages.
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Answer
MIKL
Messages: 5
Registration: Oct 26, 2022 - 08:57

March 15, 2024 - 1:49 PM

Hello!

We are experiencing some difficulties with the tis-glpi-plugin-export-to-glpi10 package.

More specifically:
Inventory export works correctly from WAPT to GLPI 10. The two files "glpi.ini" and "wapt_api.ini" are therefore correctly configured.
The problem lies with the information being sent.
The WAPT agent does have the network card information, including the IP addresses visible for each PC from the WAPT console.
This IP address information is not being sent to GLPI, or if it exists on the GLPI side, it is never updated.
The network card, however, correctly reports the MAC address (whether it's a USB/Ethernet card or the motherboard's integrated network card).

I've tried several things:
Using different Ethernet adapters / Wi-Fi connection -> The WAPT agent correctly handles the IP address change and the network cards.
Uninstalling and deleting the "glpi.ini" and "wapt_api.ini" configuration files -> Reinstalling and reconfiguring changed nothing.
I should mention that we have the latest version of the GLPI10 package available, namely 14-14.
The server itself is running on Debian 12 with the latest version of WAPT.

Is there an option I might have missed somewhere that would "exclude" the IP address from the inventory report? :roll:

Thank you in advance for your help! :D

Michael
High
Guillaume_I
Messages: 10
Registration: March 15, 2024 - 4:34 PM

April 3, 2024 - 3:44 PM

Good morning,

We are encountering the same problem: the IP addresses of the machines are not appearing in GLPI even though synchronization is working fine between WAPT and GLPI.
The other information is being retrieved correctly.

Code: Select all

OS du serveur WAPT : Debian 12
Version de WAPT : 2.5.4.15342
Version de GLPI : 10.0.12
Paquet tis-glpi-plugin-export-to-glpi10, version 14-14
Sincerely,

Guillaume
Environment information:
WAPT Server OS version: Debian 12;
WAPT version: 2.6.0.16937 (Enterprise Edition);
OS of the machine from which the packages are created: Windows 10 22H2;
Secondary repository: Ubuntu 22.04
High
Answer

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