[RESOLVED] Reporting tab disabled on the console

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Benbatt
Messages: 10
Registration: June 19, 2024 - 7:08 PM

June 19, 2024 - 7:12 PM

Hello,
having recently deployed this solution, I've noticed that the reporting tab is grayed out in my console.
Is there anything I need to do on the server side to enable it?

Thank you in advance.

wapt 2.5 debian 12 w11
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dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

June 20, 2024 - 09:12

Hi Benoît,

is it the Discovery or Enterprise edition? If Enterprise, was the license successfully loaded and hasn't expired (temporary trial license)?

Denis
Denis Cardon - Tranquil IT
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Benbatt
Messages: 10
Registration: June 19, 2024 - 7:08 PM

June 20, 2024 - 8:07 PM

Hello,
I have an enterprise license valid until 2027,
the latest version of the console.

Should I try re-importing the license?
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

June 25, 2024 - 09:35

Yes, you can try again. Re-import the license.

It could also be an ACL issue. Are you using the console with the admin account?
Benbatt
Messages: 10
Registration: June 19, 2024 - 7:08 PM

June 26, 2024 - 1:20 PM

Hello,
yes, I'm using an LDAP admin group and the admin account created during the post-configuration, and I've upgraded to the latest minor version.
If I delete the license and re-import it, will that cause any problems?
Benbatt
Messages: 10
Registration: June 19, 2024 - 7:08 PM

June 26, 2024 - 1:30 PM

So the answer was much simpler than expected: :)
in /opt/wapt/conf/waptserver.ini
, set reporting_enable = True;
on my system it was set to False --'
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