Loss of rights on the admin account

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Answer
yyigit
Messages: 2
Registration: March 1, 2024 - 10:24

August 13, 2024 - 1:45 PM

Good morning,

On the admin account everything is greyed out and I can't do anything.
WAPT_No_Access.png
WAPT_No_Access.png (108.73 KB) Viewed 1910 times
WAPT_No_Access_2.png
WAPT_No_Access_2.png (26.94 KB) Viewed 1910 times
I have the impression that this account has lost all privileges, and to my knowledge, we haven't created any other user accounts, so I'm completely blocked. Is it possible to create an account (with admin rights) without using the WAPT console?
How can I solve this problem?
I was on version 2.5.5.15602 when I noticed I couldn't do anything anymore, so I updated to 2.5.5.15691 but it's no better.

Thanks in advance !
High
yyigit
Messages: 2
Registration: March 1, 2024 - 10:24

August 13, 2024 - 4:24 PM

We found the problem.
Since we're on the Discovery version, we're limited to a maximum of 300 users. We had exceeded the maximum number of users, which is why everything was grayed out. My mistake.
The issue can now be closed.

Have a good day.
High
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