Hello,
Following the update to version 2.5 of our server, the agents on version 2.4 are not updating. The machines appear as Disconnected on the console.
Running `wapt-get install waptupgrade` on the machine resolves the issue. However, running `wapt-get update` fails to detect the package. The following entry appears
in waptservice.log: 2024-07-31 10:39:22,863 [waptws SocketIOClient 2280] WARNING Exception HTTPError('404 Client Error: Not Found for url: https://waptets.payssaintgilles.fr/get_ ... auth_token'), waiting 60s before retrying.
Thank you in advance for your help
[RESOLVED] The agent is not updating after update 2.5
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Based on your description of the problem, it seems the waptupgrade package hasn't been set as a dependency on the machine.
Therefore, the machine accepts the installation if you run `wapt-get install tis-waptupgrade`, but nothing happens if you run a simple `wapt-get upgrade`.
Therefore, the machine accepts the installation if you run `wapt-get install tis-waptupgrade`, but nothing happens if you run a simple `wapt-get upgrade`.
