Hello,
I just configured a brand new version of WAPT on about a hundred workstations and I'm encountering an error message on some machines. When I try to install new packages on a few workstations, I get the following error message (on the server): "The upgrade could not be started: server error."
I haven't (yet) found any common factor among the machines that are refusing the upgrade... knowing that all the workstations are recent (less than a year old) and all run Windows 7 Pro.
For your information, I've already tried reinstalling the client on the affected machines... no change.
Any help would be greatly appreciated!
Thanks in advance
Best regards,
JL
Message "Server Error"
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Hello,
After searching for the problem for several months, I finally found the source of the issue.
I suggest you read my post and see if it's the same case as mine: viewtopic.php?f=13&t=523
Feel free to post the logs located in C:\wapt\log
. Regards,
After searching for the problem for several months, I finally found the source of the issue.
I suggest you read my post and see if it's the same case as mine: viewtopic.php?f=13&t=523
Feel free to post the logs located in C:\wapt\log
. Regards,
