Office update issues

Questions about WAPT Packaging / Requests and help regarding Wapt packages.
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Answer
ddcorazon
Messages: 37
Registration: May 30, 2023 - 11:53 p.m.

December 16, 2024 - 10:40 PM

Hello everyone,

I have two questions in one,

I'm using the Microsoft 365 package from the store, and on some machines the latest version of the package is marked as installed. However, when I check on the machine, either directly or via the software inventory, I notice that I have several versions that are behind, even though the package tells me it's up to date
For example, the latest version of my package is 16.0.18227.20162-25, and it tells me that the package is installed, except that at the machine level
package 1.png
package 1.png (69.62 KiB) Viewed 9122 times
package 2.png
package 2.png (90.82 KiB) Viewed 9122 times
Another problem is that on some computers I'm finding myself with multiple versions of the same package, which I suppose he's tried reinstalling several times, and there's no way to get rid of it or fix the problem
package 3.png
package 3.png (101.19 KiB) Viewed 9122 times
Does anyone have any ideas?
Thank you in advance

WAPT Server version: 2.6.0.16613 Ubuntu 20.04
WAPT Agent version: 2.6.0.16613
Answer