Problem with files not being added to packages

Questions about WAPT Packaging / Requests and help regarding Wapt packages.
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Answer
User avatar
t.heroult
Messages: 307
Registration: December 8, 2020 - 10:13 AM

March 14, 2025 - 10:56

Hello
, I'm increasingly having problems compiling packages from my Windows 11 machine.
Whether it's a zip or exe file, the file isn't added to the package, and when I check the package contents in the console, the filename is displayed but the SHA record is empty.
I copy the package folder to a Windows 10 machine, and there, there's no problem; the package compiles.

Any idea what's wrong?
Server: WAPT Enterprise 2.6.1.17786 on Debian
Consoles: Windows 10 & 11
Infrastructure: Windows

Did you know? When parrotfish undergo smoltification, their osmoregulation mechanism is reversed!
User avatar
t.heroult
Messages: 307
Registration: December 8, 2020 - 10:13 AM

March 14, 2025 - 11:09

Update:
Even more baffling, I have a package (containing the GLPI agent zip file as downloaded from GitHub).
I have two folders on my PC: WAPTDEV and WAPTDEVSRV (for my two WAPT servers).

I edit the package to add the new zip file.
I copy the folder from WAPTDEV to WAPTDEVSRV.
I import it into the PC console: file integration fails.
I import it into the server console: file integration succeeds.

All this on the same PC, so...
Server: WAPT Enterprise 2.6.1.17786 on Debian
Consoles: Windows 10 & 11
Infrastructure: Windows

Did you know? When parrotfish undergo smoltification, their osmoregulation mechanism is reversed!
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

March 28, 2025 - 12:08

Hi Thomas,

the most common problem related to the symptoms you've described is an antivirus program that's locking or deleting the executable file in question. You should check your antivirus logs to see if there were any specific messages.

Regards,

Denis
Denis Cardon - Tranquil IT
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User avatar
t.heroult
Messages: 307
Registration: December 8, 2020 - 10:13 AM

April 11, 2025 - 3:15 PM

Hello.
It's definitely not the antivirus.
If you reread my second post, you'll understand that it's impossible since both tests were done on the same PC at the same time.
Furthermore, the antivirus has an exclusion for the WAPTDEV folder because I've already had problems like the ones you're describing.
Server: WAPT Enterprise 2.6.1.17786 on Debian
Consoles: Windows 10 & 11
Infrastructure: Windows

Did you know? When parrotfish undergo smoltification, their osmoregulation mechanism is reversed!
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

April 17, 2025 - 2:49 PM

Hi Thomas,

could you give support a call about a problematic package? There are a couple of protections in how Wapt handles zip files regarding certain filename patterns that can cause issues (like files containing ../ in their name to prevent out-of-directory attacks), but if the files have valid names, something's definitely wrong.

Regards,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Answer