How to properly reactivate Windows Update and uninstall the agent

Share your tips or issues concerning the WAPT Console or WAPT Agent here
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Answer
Arni
Messages: 3
Registration: Nov 3, 2025 - 6:07 p.m.

November 3, 2025 - 6:16 PM

Hello,
I would like to know the procedure for reactivating Windows Update and uninstalling the WAPT agent, please.
I tried the package you suggested for enabling WU, "enable-windows-update," as well as the scripts from the official WAPT documentation, but nothing works.
I want to be sure I'm following the correct procedure to do things properly while waiting for the full integration of my network.
I am currently on an enterprise license.
Thank you and have a good day.
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

November 4, 2025 - 12:40

Good morning

After installing the "enable-windows-update" package in wapt-get.ini, you should see:

Code: Select all

[waptwua]
enabled=False
If this is not the case, it means that a configuration package installed on the machine is forcing the reactivation of waptwua
Arni
Messages: 3
Registration: Nov 3, 2025 - 6:07 p.m.

November 4, 2025 - 3:57 PM

Hello,

Yes, it does correctly set the value to false:
[waptwua]
enabled=false.

This was already the case during my first attempt.
However, I have persistent policies that are blocking the process. They must be related to the wapt configuration because Windows Update management isn't handled on our end (no AD GPO...), the users manage it themselves.

I do have these policies applied:

AllowMUUpdateService
AllowUpdateService
SetDisableUXWUAccess
AllowAutoUpdate
UpdateServiceUrl.

I hope this is clear enough.
Thank you
Arni
Messages: 3
Registration: Nov 3, 2025 - 6:07 p.m.

November 4, 2025 - 4:40 PM

Hello again,

This was resolved by installing the "enable-windows-update" package > Removing the client PC from the domain > Rejoining the domain > Update is accessible again.

Have a good day.
Answer