[RESOLVED] Tchap package - double installation

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Max.R
Messages: 21
Registration: Apr 12, 2022 - 1:30 p.m.

November 19, 2025 - 5:48 PM

Hello,

I deployed the tchap-desktop 4.17.2 package at the end of October across my network.
When updating to tchap-desktop 4.17.4, a second installation occurs, and version 4.17.2 remains on the machine with two different icons on the desktop: one labeled "Tchap-desktop" and the other simply titled "Tchap."

Both versions are visible in the Program Manager, and manually deleting version 4.17.2 removes the Tchap-desktop desktop shortcut.

Is it possible to have an update to the 4.17.4 package that properly removes the previous versions?

Sincerely,
Last edited by Max.R on Nov 28, 2025 - 3:34 PM, edited 1 time.
High
gadam
Messages: 23
Registration: Oct 30, 2025 - 2:46 p.m.

November 20, 2025 - 09:42

Hello,

Thank you for reporting this issue. We have resolved it for version 4.17.5, which will be released on the store in 5 days.
Package 4.17.5-3 is available in pre-production: https://wapt.tranquil.it/store/fr/detai ... EPROD.wapt

Best regards
High
Max.R
Messages: 21
Registration: Apr 12, 2022 - 1:30 p.m.

November 20, 2025 - 2:10 PM

Hello,

I tried to load the package, but during the import process I get an error: "Tipread.Create: NO ZIP header found".

Regards
High
Max.R
Messages: 21
Registration: Apr 12, 2022 - 1:30 p.m.

November 28, 2025 - 3:33 PM

Hello,

version 5.17.5-3 fixes the problem.

Thank you.
High
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dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :
Contact dcardon

December 1, 2025 - 9:03 AM

Hi Max,

thanks for the feedback :-)

Denis
Denis Cardon - Tranquil IT
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