[SOLVED] Console display problem,

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skoizer
Messages: 54
Registration: June 19, 2018 - 4:45 PM

December 24, 2025 - 09:34

Good morning,
Enterprise license
version 2.6.1.17472
Windows 11 25h2

display problem on the console,
The list of PCs is not displaying correctly. I cannot use the console. However, it works on other PCs where the console is installed.
I only see a few disconnected PCs out of the 1327 PCs

Already done: complete reinstallation with deletion of settings + several Windows reboots


Have you ever seen this problem before?
A solution?
2025-12-24-09-18-34-WAPTConsole-Enterprise-version-2-6-1-17472-srvwapt-cg12-fr.png
2025-12-24-09-18-34-WAPTConsole-Enterprise-version-2-6-1-17472-srvwapt-cg12-fr.png (74.82 KB) Viewed 3980 times
Last edited by skoizer on Dec 30, 2025 - 5:37 PM, edited 1 time.
skoizer
Messages: 54
Registration: June 19, 2018 - 4:45 PM

December 24, 2025 - 10:42

Does the Wapt console use a Windows component or a third-party application for display?
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

December 31, 2025 - 4:18 PM

skoizer wrote: Dec 24, 2025 - 09:34 yet it works on other PCs where the console is installed.
Can you tell us more? Is the console the same version?

Try deleting (back up first):

C:\Users\sfonteneau\AppData\Roaming\waptconsole
C:\Users\sfonteneau\AppData\Local\waptconsole

To start from scratch?
skoizer
Messages: 54
Registration: June 19, 2018 - 4:45 PM

January 5, 2026 - 8:39 AM

Hello and Happy New Year!
My server and console are version 2.6.1.17472.

I hadn't noticed there was also a Roaming folder. I only deleted the "Local"


folder and recreated "Roaming," and it works.
Thank you very much.
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

January 8, 2026 - 5:12 PM

Hello Skoiser,

thank you for your feedback and Happy New Year 2026!

Did you try the restore button in the display preferences menu?

Best regards,

Denis
Denis Cardon - Tranquil IT
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bkolovljanovic
Messages: 23
Registration: Apr 20, 2022 - 2:26 p.m.

January 9, 2026 - 3:09 PM

Hi Skoiser,

Looking at the screenshot, it strongly resembles a filter applied to a column in the grid.
(The fact that it only displays a few lines, but the counter is higher)

On the columns, there's a tiny indicator (like an arrow) next to the column header.
Simply right-click on a column, then click on "Clear all filters".

If this option isn't available, you need to enable the "Enable advanced features on views and grids" option in the View menu, then Display Preferences.
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