Hello,
WAPT version installed (2.6.1.17576)
- Server OS (Linux Ubuntu)
- Administration/package creation machine OS (Windows 11).
Since we started using Windows 11 25H2 ISO in our deployments, we've had trouble deploying the WAPT agent during the deployment phase.
The agent and the Windows service are installed and running correctly, but they don't appear in the console.
Here's the log on the machine:
---------------------------------------------
ImportError: DLL load failed while importing win32process: The specified module could not be found.
ImportError: DLL load failed while importing win32process: The specified module could not be found.
Traceback (most recent call last):
File "
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 41, in
from waptutils import ensure_unicode, update_ini_from_json_config
File "C:\Program Files (x86)\wapt\waptutils.py", line 67, in
Import
error: DLL load failed while importing win32process: The specified module could not be found.
Traceback
(most recent call last):
File "
File "C:\Program Files (x86)\wapt\waptservice\waptservice_common.py", line 41, in
from waptutils import ensure_unicode, update_ini_from_json_config
File "C:\Program Files (x86)\wapt\waptutils.py", line 67, in
import win32process
------------------------------------------------
It's on the "Deployment Configuration" screen that you select 'install wapt'.
If you then manually install the wapt agent on the deployed machine, everything goes well.
If, in console mode, I run wapt-get status:
wapt-get status
Traceback (most recent call last):
File "
File "C:\Program Files (x86)\wapt\waptutils.py", line 67, in
ImportError
: DLL load failed while importing win32process: The specified module could not be found
.
Regards
[SOLVED] Problem installing wapt agent with wads
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Hello,
I've already encountered this issue where waptdeploy in the GPO isn't up to date and doesn't detect that an installation is already in progress.
I suspect that the wapt post-installation script triggers a wapt installation using waptdeploy, and the GPO does the same. This causes the crash.
You should check if waptdeploy is up to date in the GPO. (Now waptdeploy checks if it's already being installed.)
I've already encountered this issue where waptdeploy in the GPO isn't up to date and doesn't detect that an installation is already in progress.
I suspect that the wapt post-installation script triggers a wapt installation using waptdeploy, and the GPO does the same. This causes the crash.
You should check if waptdeploy is up to date in the GPO. (Now waptdeploy checks if it's already being installed.)
