W11 requirements - Reliability issue.

Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is provided on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version (1.8.2 / 2.0 / 2.1 / 2.2 / etc.) AS WELL AS the Enterprise / Discovery edition.
* Specify the server OS (Linux / Windows) and version (Debian Stretch/Buster - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine (Windows 7 / 10)
. * As with any community forum, support is provided voluntarily by members. If you require sales support, you can contact the Tranquil IT sales department at 02.40.97.57.55
Answer
Medea-GH
Messages: 2
Registration: March 10, 2026 - 10:16

May 18, 2026 - 3:13 PM

Hello,

I'm contacting you with a few questions I haven't been able to find answers to.

We're using the WAPT Discovery version on our network to assess the remaining machines for upgrading to Windows 11.
We launched our agent with the following package:

- Package: tis-windows11-requirements. Version: 2025.10.30-24.

We've noticed that on some PCs, the WAPT audit reports them as "NOT CAPABLE," while Microsoft's PC Health Check tool gives us the green light. (Several machines are showing the same result).

Do you have any ideas, usage tips, or alternatives to ensure the accuracy of the audit results?

Also, we can't navigate the "Audit Data." Is this due to the Discovery version? (See attached file).

Thank you for any help you can provide.

Sincerely.
Attachments
WAPT Audit Data Screen
WAPT Audit Data Screen
Screenshot 2026-05-18 150730.jpg (83.55 KB) Viewed 8769 times
User avatar
dcardon
WAPT Expert
Messages: 1978
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

May 19, 2026 - 09:20

Hello Mede,
Médé-GH wrote: May 18, 2026 - 3:13 PM We are using the Discovery version of WAPT on our network to assess the remaining machines for upgrading to Windows 11.
We therefore launched our agent with the following package:

- Package: tis-windows11-requirements. Version: 2025.10.30-24.

We noticed that on some PCs, the WAPT audit declares them "NOT CAPABLE," while the Microsoft tool - PC Health Check - gives us the green light. (Several machines are reporting the same result).
What date is the PC Health Check from? Microsoft has added extra limits with each new version of Windows 11. The audit package also checks available disk space; perhaps the disks are full.
Do you have any ideas, usage tips, or alternatives to ensure the accuracy of the audit results?

Also, we are unable to navigate the "Audit Data" section; is this due to the Discovery version? (See attached file).
Audits are a feature of the Enterprise version. Therefore, it's normal that they're not accessible. You can rewrite the package to print the results within the install() function... Or upgrade to the Enterprise version.

There need to be some differentiating features to attract paying customers and finance Wapt's development; otherwise, there wouldn't be an Enterprise or Discovery version :-).

Sincerely,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Medea-GH
Messages: 2
Registration: March 10, 2026 - 10:16

June 5, 2026 - 4:30 PM

Hello Denis,

The PC Health check we are using is very recent, and has been downloaded from the Microsoft website.
The storage on some is completely clean as rarely used, I don't think the issue is there.

Currently we don't have any ideas why there would be some problems on upgrading those to W11.

Thank you very much for your tips.

Best regards,
Médéric.
User avatar
dcardon
WAPT Expert
Messages: 1978
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

June 10, 2026 - 10:08

Hello Médéric,

as mentioned in my post, the audit function is not available in the Discovery version. Therefore, if you want to use this package, you need to modify it so that the output is returned during installation to see the result. It's difficult to explain why it returns a different result if we don't have the result itself.

Alternatively, you can create a new package based on the PC Health Check tool.

I will check with the package management team to restrict this package to the Wapt Enterprise client to avoid this issue.

Sincerely,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Answer