PC not listed in the wapt console

Questions about WAPT Server / Requests and help related to the WAPT server
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Locked
JoeyReyston
Messages: 3
Registration: March 22, 2017 - 2:01 PM

March 22, 2017 - 2:08 PM

So my problem is that I installed Wapt in a room with 12 workstations, but only 9 are recognized. When I try to recognize a missing workstation, it takes the place of another. For example, I have recognized workstations:

STA581201,
STA581202
, STA581203

, but STA581204 is missing.
So I try to recognize it, and it takes the place of STA581203, resulting in:


STA581201
STA581202,
STA581204.

No matter how many times I restart and reinstall, nothing works. Any ideas?
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

March 22, 2017 - 5:14 PM

Locked