System error OS Code 2 during server installation

Questions about WAPT Server / Requests and help related to the WAPT server
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mickael.lombard
Messages: 7
Registration: June 16, 2017 - 10:01

June 16, 2017 - 10:06

Good morning,

I am encountering a problem during installation on a Windows 2016 server.
During the WAPT server configuration, I get the following error: "Error during post-config, System error (OS Code 2)":
Screenshot_1.jpg
Screenshot_1.jpg (21.56 KB) Viewed 4278 times
I repeated the operation on 2 different servers and I get the same error message.
Do you have any idea?

Thank you in advance.

Sincerely
User avatar
agauvrit
WAPT Expert
Messages: 238
Registration: Nov 17, 2016 - 10:25
Location: Nantes
Contact :

June 16, 2017 - 10:38

Good morning,

We recommend installing your WAPT server on a Linux Debian/CentOS platform preferably.

For the server installation on Windows, your error seems to be related to the WAPT service failing to restart. Try using the command line:

Code: Select all

net stop WAPTserver
net start WAPTServer
The various services installed under Windows for the WAPT server are:
  • WAPTMongodb
  • WAPTServer
  • WAPTAPache
  • WAPTService
Is there an IIS server on the same machine?

Sincerely,

Alexander
mickael.lombard
Messages: 7
Registration: June 16, 2017 - 10:01

June 16, 2017 - 11:25

Hello and thank you for your reply.
I think my problem stems from that.
When I try to stop the service, this is what I get:
net stop WAPTserver
The service name is not valid.

You will get more help by entering NET HELPMSG 2185.
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

June 17, 2017 - 11:20

Hello

, yes, the problem is related to version 1.3.12.14

. We're looking into it. In the meantime, you can stay on version 1.3.12.13.

Or you can switch to the Linux version...
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