WAPT console problem: HTTP/1.1 503 service unavail error

Share your tips or issues concerning the WAPT Console or WAPT Agent here
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Locked
Maouls
Messages: 7
Registration: January 23, 2018 - 7:59 AM

January 23, 2018 - 08:09

Good morning,

I just installed a WAPT server on a Debian 9 Linux VM.
Everything is working correctly.
The only small problem is that every morning, when I launch the WAPT console on my PC, I get an error message that I can't seem to fix:
"Error on the WAPT server: http/1.1 503 service unavailable"
I then had to restart "service waptserver restart" on my Linux console and everything worked normally again until the next day.
By any chance, does anyone have a little tip?
I've checked my logs but I don't see anything.

Thank you in advance

Maousl
wapt.jpg error
wapt error.jpg (13.88 KB) Viewed 8067 times
High
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :
Contact Sfonteneau

January 23, 2018 - 10:13

Is your machine a graphical Debian machine?
High
Maouls
Messages: 7
Registration: January 23, 2018 - 7:59 AM

January 23, 2018 - 1:09 PM

Yes, this is indeed a Debian system with a graphical interface.

Thank you very much for your feedback.


Maouls
High
spleen
Messages: 5
Registration: Sep 4, 2017 - 4:51 p.m.

January 23, 2018 - 1:40 PM

The documentation states not to install the graphical interface, as this interferes with the wapt service
High
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :
Contact Sfonteneau

January 23, 2018 - 3:46 PM

spleen wrote: ↑Jan 23, 2018 - 1:40 PM The documentation states not to install the graphical interface, as this interferes with the wapt service
You have your answer ^^

In my opinion, on a graphical Debian system there must be a crontab running at night that causes the wapt service to crash.

We should check
High
Maouls
Messages: 7
Registration: January 23, 2018 - 7:59 AM

January 25, 2018 - 7:52 AM

Hello,

thank you for your feedback.
I just uninstalled the graphical interface on my Debian system, but it didn't help... I'm still getting the HTTP/1.1 error message.
I'll look into Cron.
If anyone has any other ideas, :)

thank you.
High
Maouls
Messages: 7
Registration: January 23, 2018 - 7:59 AM

January 26, 2018 - 08:14

Hello,

I disabled the Cron process last night, but this morning, once again, I'm getting this http/1.1 error message....
I'm not sure where to look next.
If anyone has encountered this problem before and can help me, I would be very grateful. :)

Thanks in advance,

Maouls
High
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :
Contact dcardon

January 26, 2018 - 8:54 AM

Could you check if Network Manager is running in the background and might be causing a network interface down/up? If Network Manager is running, could you stop it and see if the problem persists?
Note: In the WAPT version on CentOS, it works fine with Network Manager (the basic CentOS installation includes Network Manager), so it shouldn't be a problem in itself. However, if the graphical interface has been removed and the problem still occurs, there might be something to investigate there.

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
High
Maouls
Messages: 7
Registration: January 23, 2018 - 7:59 AM

January 29, 2018 - 7:53 AM

Hello and thank you for your reply.

Indeed, I did have the "network-manager" service enabled. I have just disabled it. I will get back to you tomorrow morning to see if I still get this error message.

Thank you very much.
High
Maouls
Messages: 7
Registration: January 23, 2018 - 7:59 AM

January 30, 2018 - 08:09

Hi,

Argh, I tried Denis's technique but it didn't change anything... Still getting the http/1.1 error....

Thanks anyway for your help
High
Locked

Return to "WAPT usage (Console, Agent) / WAPT usage (Console, Agent)"


  • To go further with WAPT