WAPT 1.5.1.22 No longer connected to WAPTConsole

Questions about WAPT Server / Requests and help related to the WAPT server
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

March 28, 2018 - 09:16

We were able to reproduce the problem.

In our tests, there were no issues since we followed the documentation:

https://www.wapt.fr/fr/doc/Installation ... du-serveur. The

`/etc/hostname` and `/etc/hosts` files should return the server's FQDN: srvwapt.mydomain.lan.

In your case, the name displayed must be a short name, I assume.

We'll implement a fix anyway.
Imp83
Messages: 15
Registration: February 19, 2018 - 12:07

March 28, 2018 - 09:20

That's it!!! Everything is working again at my place!
Thank you so much!
Anthony Jimenez
Messages: 17
Registration: March 15, 2018 - 11:53

March 28, 2018 - 09:21

No short name, I do have the FQDN name in both files
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

March 28, 2018 - 09:24

Anthony JIMENEZ wrote: March 28, 2018 - 09:21 No short name, I do have the FQDN in both files
Perhaps you could post in a different topic because your problem is clearly different.
joris.remandet
Messages: 15
Registration: January 16, 2018 - 6:29 PM

March 28, 2018 - 11:44

It's working again, however I'm getting errors when running WAPTDeploy

Code: Select all

X:\WAPT>waptdeploy --hash=c5cf5fc9790cbeea7ec06fe4655cdcb8f6d4e90183c5877d08cb48a50e20305f --minvers
ion=1.5.1.22 --wait=15 --force
WAPT version:
WAPT required version: force
Wapt agent path: C:\Users\ADMINI~1.AV3\AppData\Local\Temp\waptagent.exe
Wget new waptagent from https://wapt-srv.lmaccassin.loc/wapt/waptagent.exe
Trying to reach https://wapt-srv.lmaccassin.loc/wapt/waptagent.exe...
Reachable, downloading...
Done.
Cleanup...
An unhandled exception occurred at $004161A8:
EFOpenError: Unable to open file "C:\Users\ADMINI~1.AV3\AppData\Local\Temp\waptagent.exe"
  $004161A8
  $00416050
  $0043FBE6
  $0040438C
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

March 28, 2018 - 12:14

In my opinion, it will work better if we execute it with the argument:

Code: Select all

--waptsetupurl=http://wapt.mydomain.lan/wapt/waptagent.exe
Note that you must specify http and not https
joris.remandet
Messages: 15
Registration: January 16, 2018 - 6:29 PM

March 28, 2018 - 12:40

Despite using the --waptsetupurl parameter, I'm still getting the same error. It manages to download, but it's as if it can't complete a task. Visually, it seems to crash when the service tries to register with the server (since the IP address is the client's localhost)...
User avatar
htouvet
WAPT Expert
Messages: 436
Registration: March 16, 2015 - 10:48
Contact :

April 5, 2018 - 6:51 PM

At the end of the installation, waptdeploy sends a request to http://127.0.0.1:8088/update to force the local wapt service (which has started by this point) to retrieve the index of available packages.
The error is likely due to this; that is, the service hasn't fully started yet, and waptdeploy isn't waiting long enough.

You can try with waptdeploy version 1.5.1.23: https://wapt.tranquil.it/wapt/releases/ ... deploy.exe
Tranquil IT
joris.remandet
Messages: 15
Registration: January 16, 2018 - 6:29 PM

April 6, 2018 - 9:18 AM

I probably also had some machine issues, because I tried again on new machines, and it worked without any problems. So, on the older ones, what I usually do is delete the WAPT client and reinstall it manually (this is quite rare because I use the --force parameter, which works very well).

I'll manage, because our organization has decided to change our deployment solution to an all-in-one (the KACE solution from Qwest). It's a shame because I was really starting to get used to WAPT (even creating packages).
User avatar
vcardon
WAPT Expert
Messages: 278
Registration: Oct 06, 2017 - 10:55 p.m.
Location: Nantes, France

April 9, 2018 - 11:42 PM

joris.remandet wrote: Apr 6, 2018 - 09:18
I'll make do because our community has decided to change our deployment solution to an all-in-one (KACE solution from the publisher Qwest). It's a shame because I was really starting to get used to WAPT (even creating packages).
Good luck, our emotions are with you.

There's room for those who deliver and room for those who make promises. Your bosses needed to make a quick decision, that's all. They saw it, it's a good brand, so they went for it, right? The elected officials don't understand and they're bombarded by salespeople from other companies.

Keep learning and training on WAPT, it's the thing that's going to emerge, so your answers to your bosses will very soon become your own, very effective and very relevant.

Vincent
Vincent CARDON
Tranquil IT
Locked