Hello,
we are a new enterprise user and are experiencing frequent timeouts in the console, with the error message displayed in blue in the WUA section.
Is this negligible or indicative of a problem?
Here is a common error in our clients' logs:
`bsocket connect params: HTTPSConnectionPool(host='padme', port=443): Read timed out. (read timeout=30.0)
2019-08-01 08:43:52,927 CRITICAL Error merging Packages from https://padme/wapt into db: ReadTimeout: HTTPSConnectionPool(host='padme', port=443): Read timed out.` (read timeout=10.0)
2019-08-01 08:44:02,953 CRITICAL Error merging Packages from https://padme/wapt-host into db: ReadTimeout: HTTPSConnectionPool(host='padme', port=443): Read timed out. (read timeout=10.0)
Get packages index
WAPT 1.7 Enterprise CentOS Timout windows update
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
This doesn't necessarily have to be related to wua.
This means the client can no longer connect to the server via WebSocket. It therefore times out. (Network error?)
The blue Wua logo could mean something else. (scan in progress, last scan failed..., error downloading wsusscn2.cab...) We need to see what the last retrieved inventory indicates.
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bsocket connect params: HTTPSConnectionPool(host='padme', port=443): Read timed out. (read timeout=30.0)The blue Wua logo could mean something else. (scan in progress, last scan failed..., error downloading wsusscn2.cab...) We need to see what the last retrieved inventory indicates.
